Ulasan The Raj - New Delhi

Hotel was grubby and in need of a refurbishment. On arrival there was a full ashtray in my room (I pointed this out and the staff member took the ashtray and placed it under the table, rather than remove it!) and the room needed a deep clean, curtains and walls were stained and dirty and the phone was filthy. The room was also very dusty. I had to request a towel and toilet paper as none were in the room. Staff were abrupt in manner at reception and there was a feeling of being hustled to book other services. Staff knocked and tried to enter the room on a number of occasions, rather than waiting for the door to be opened. There is lots of noise from the street (there is no sound proofing) and I would suggest bringing earplugs to counteract this. The aircon unit was also too noisy to use. The door to my room also looked as though it had been forced at some point. Room service was poor, a set menu was not delivered as ordered and they tried to charge extra for items I had not ordered. The hotel also uploaded a fake review on *********** in my name.