Motif on Music Row

We had a fantastic experience at Motif on Music Row. It is such a unique place with a full kitchen and laundry in the room. The staff was friendly and welcoming. Beautiful and clean within walking distance to several great restaurants. Definitely a home away from home!

Overall- amazing place to stay in Nashville. Clean rooms and a safe neighborhood. The Well Coffeehouse and Bobby's Hour tavern - 4 min walk Music row bars, Hatti B's , CVS, Subway, Panera, Starbucks, - 10 min walk Vanderbilt Campus - 15 min walk Gulch area -20 min walk Broadway, Martin's BBQ , centennial Park-Parthenon, West End Liquor/Wines about 30 min walk Airport is about 10-15 min ride.

Motif on Music Row was the perfect choice for our stay in October of 2024! We wanted a nice location that was close enough to downtown for the day, but quiet enough for the night. Everything was nice, bright, and clean. Amenities were great, staff was friendly, and our 1 bedroom suite was perfect for our weekend stay! Highly recommend you check out this spot for your next trip to Music City! Everything was as advertised!

During our recent stay at Hotel Motif Nashville from August 22-26. Our stay was marred by a series of issues that left us feeling frustrated and inconvenienced. Upon our arrival, we witnessed a fellow guest in the lobby expressing her frustration at being moved multiple times during her stay. Despite the initial room changes being the hotel's fault, she was asked to pay the difference for an upgraded room she was moved to on her own accord. This lack of accountability from the management was concerning and should have been a red flag for us. During our stay, we were contacted around 6 am via a text from a unknown MALE claiming to be a maintenance worker who asked to enter our room to fix a leak in the the room below us me. This raised serious safety and privacy concerns and we initially thought that the text was a hoax. After questioning if the text was a scam, we received a call from the front desk manager, Jonae, who agreed to relocate us to another room. The new room we were relocated to did not include a balcony which we had paid additional for, in fact, it was a downgrade. When we requested compensation for the inconvenience, we were met with initial resistance from Jonae. After informing Jonae we expected compensation for the inconvenience, she agreed to 50% off that nights stay. During our stay we also learned that we were eligible for the military rate, which a front desk clerk agreed to apply at check out. However, despite being promised the discount, Jonae refused to apply the military rate citing the servicemember should have elected the US Government rate when reserving. It is important to note that military rates and US government rates are distinct, with different eligibility criteria and benefits. The failure to differentiate between these rates showcases a lack of training and attention to detail in customer service. Additionally, we encountered a guest who informed us that her air conditioning was not functioning the night before, and she had learned that the majority of hotel guests also experienced issues with their air conditioning. This added to our concerns about the overall maintenance and service standards at the hotel. The incident where my personal phone number was given to a male maintenance worker without my consent raises serious safety and privacy concerns. The lack of professionalism in handling such matters and the overall disregard for guest welfare is alarming. The initial communication should have come from the hotel manager by direct contact or by contacting the phone located in our room. It is clear that Jonae could benefit from additional training in the hospitality industry in order to make this hotel more competitive, service orientated, and inviting. Despite the challenges we faced, I must commend the remaining front desk staff and other hotel employees who assisted us during our stay. In particular, working with front desk staff such as Selma and bellman Moses was a pleasure, as they exhib

Pro's: Stayed in room 311 for 3 nights. Well designed apartment with kitchen & laundry facilities. Great pool area with large communal kitchen for everyone to use. Con's: Don't arrive before 4.00pm unless you want to pay for an early check in. The people in the room above us were heavy footed, so it was pretty loud. Rooms could do with more clothing storage space. No restaurant or bar on site.

My wife and I spent our retirement party enjoying a 3-day vacation in Nashville. This place is welcoming and peaceful, with a fantastic pool and lounge. It's conveniently close to restaurants, bars, and downtown, making it easy to explore. The staff is friendly and attentive, ensuring all our needs were met. We enjoyed peaceful walks on Music Row and appreciated the safe neighborhood. Definitely coming back and highly recommend it!

We had an absolute blast during our stay at Motif! The 2/2b unit was so comfy, with well-maintained beds and no sign of bugs or ants. The location is perfect, walkable to nearby bars and restaurants, and close to downtown. We enjoyed peaceful walks on Music Row, and the friendly staff made sure all our needs were met. The pool and lounge area were fantastic for both relaxing and getting some office work done. Safe neighborhood, close to the heart of Nashville and the Gulch. Definitely coming back and highly recommend! Highly satisfied!

My wife and I had an excellent stay at Motif Me for our honeymoon. The kitchen was top-notch, and we loved being within walking distance to nearby bars and restaurants, as well as close to downtown. We enjoyed peaceful walks on Music Row and found the location perfect for exploring. The friendly staff always greeted us and were attentive to our needs. The neighborhood felt safe, and being near the heart of Nashville and The Gulch was a huge plus. Definitely coming back and highly recommended!

Our stay at Motif Nashville was excellent. The peaceful neighborhood was perfect for exploring nearby bars and restaurants, with downtown just a short walk away. It was my first time in Nashville for vacation, and the three nights here were ideal for everything I wanted to do. The friendly staff always greeted me warmly and catered to my needs. I felt safe in this neighborhood close to downtown and the Gulch. I'll definitely be coming back and highly recommend it