Heritage Hotel

Stayed with The Heritage for a month due to homelessness and can honestly say it’s been brilliant... but if you are expecting a flashy, perfectly presented, all frills place, book elsewhere! Staff have been wonderful, rooms have been well presented and useable. Yes, the bedrooms and bathrooms could have been cleaner, yes I could make digs about small meaningless things, but if you’re looking for a clean bed, facilities to wash yourself, a working tellie and kettle, somewhere to hang your clothes, eat food and privacy, this is your place! No frills, nothing special, but all basic requirements met and I’m pleased to confirm, despite previous reviews, we’ve not seen one bed bug in five weeks! Be warned that the rooms do smell like the downstairs curry house... didn’t bother us but I know it would some people. The best asset in the place is the staff. Martin and Samita have been welcoming, helpful, friendly and accommodating, both full of smiles and daily well-wishes. Previous reviews have mentioned rudeness... I’m not sure why as we have been treated with nothing but respect. I’m thinking some people expect staff to be slaves when staying at hotels, but if you, like me, just want a friendly face and pleasant small talk, then you’re in business here. You carry your own bags and find your own way to your room, but you are left alone without bother, which is great if you like privacy like we do. We’re very much do-it-yourself people so The Heritage served us perfectly. Walls are thin, fire alarm goes off late at night sometimes from the kitchen below, guests can be noisy and sometimes this can go on until 11:30pm... but who cares? First world problems. This is the kind of place this is. Do not expect more or less. Warm bed, hot shower, TV and kettle, basic needs met, what more can I say? You pay for what you get here, make no mistake, but it is not like this is the hotel from hell, it is what it is and is perfectly comfortable for a budget night or two. We’ve managed a month here with little to nothing to complain about, I think there has been significant changes since the previous reviews and can honestly say we’ve been happy staying here. We’ve enjoyed our five week stay, it has served us well and we’ve been treated fantastically. Thank you Martin & Samita, you’ve been wonderful and we are so grateful for your hospitality 😊