Just spent two nights here. We are Titanium Elite and had two rooms we booked with points: the first we upgraded with upgrade certificates to get a suite, and the second we booked for our son and his fiancee. The resort and rooms are nice but not outstanding. While pretty much every other Marriott brand (including St Regis) gives some type of free breakfast with our status, Ritz Carlton does not. We used points equivalent to a room charge of over $500 per night for each room and then on top of that they add a $30-$40 parking fee on top of the resort fee which really doesn't cover very much. Tiburon has no adult only pool and though the Ritz Carlton beach resort does have one, we weren't allowed to use it; we only had access to the family pools at both resorts. At the beach the resort fee included two beach chairs per room, but for the umbrella they wanted $30 even though they have a zillion of them there. Things like this are really annoying when you're already paying so much to be there. Housekeeping didn't get to our room until very late in the day when we had returned to the room to get ready for dinner. I also found dust embedded in the door to the toilet which has slats. Disappointing; we're not planning to return. Overall I have to say that the St Regis hotels are much nicer with infinitely better service than the Ritz Carltons we've stayed at.
Terjemahkan