Napier Beach Top 10 Holiday Park & Motels

1. Waking up at 5.45am by park users driving their cars around the park, playing loud music and yelling profanities 2. being intimidated out of the kitchen by people drinking heavily and smoking 3. Waking up in the middle of the night by someone banging on our cabin door, yelling threats at us and throwing objects (eggs) at our window (see photo) 4. Overheating in the cabin at night because there are no safety latches on the window and being afraid that any park users mentioned in numbers 1-3 above could climb through our window while we sleep 5. Having staff laugh at us the morning after number 3 happened (although they will deny this happened) 6. using a kitchen that stinks 7. Having rubbish bins overflowing with rubbish and rotting food left in the communal kitchen/fridge. 8. Having piles of dirty and wet tea towels in the kitchen with no clean or dry ones available 9. Having to pay for use of showers 10. Knowing that the staff at Napier Top10 will deflect blame on to us, deny claims mentioned above and fabricate their own stories as evidenced by replies from top 10 head office in emails and previous responses Napier top10 have given to "negative" feedback that they have received. All in all, a very disappointing stay at Napier Top10. We felt unsafe and we will be dissuading all friends and family from staying here. We recommend others also find alternative accomodation to here.

Very pleasant and provided for our needs. Accommodated our family visiting us. Locals that live on site were friendly and hospitable.

We as a small family of 4 overall enjoyed our stay cation will consider seeing yous again soon Ngamihi

Affordable, comfortable and staff were lovely. Location perfect for our event. Kids little and big enjoyed the playground. Cafe is great.

The site is well set out, the caravan sites had some privacy. The ablution blocks were pristine every day, kitchen is well kitted out, provides a great laundry , lounge area, barbecue area with a covered roof and seating, playground for the children, beach just a stroll away, cafe. Maybe the only other thing that could enhance it are a few spa pools, both private pools and outside pools for everyone. Has friendly staff. Not too far away from Napier shopping area, airport just down the road, a great place to stay

Great facilities, easy online booking process. Friendly and helpful staff. Would happily stay again.