Premier Inn Crewe (Nantwich)

The room was very clean and tidy, the bed was comfortable, but the room got very warm as no Air conditioning. As I was a lone female and on the ground floor I didn't feel safe enough to have the window open during the night. Overall the stay was ok.

The appearance and initial cleanliness of the hotel was good during my 5 day stay. However, as the days progressed it became clear that there are virtually no staff and that cleaning of the rooms is not done regularly. There is the option of walking to reception and asking for someone to clean the room and you have to leave a card on the door saying you've asked reception for your room to be cleaned. However, despite doing this for 2 days, my room was not cleaned at all during my stay, nor were the towels changed, bed made, bins emptied or tea and coffee supplies replenshed. Reception wasn't often staffed and one particular member of reception looked like they couldn't care any less if they tried, and spent most of their time browsing on their phone. Noise in the room from upstairs was also very very irritating, often preventing me getting to sleep or waking me up early in the morning. Facilities wise, the room was ok. Modern tv, plenty of plug sockets (no USB sockets but not an issue for most people), kettle, hairdryer and nice lighting. There was no shaver socket and no iron/ironing board or trouser press. The bath was fine, but water flow from the shower head and basin tap were heavily restricted, probably for water saving reasons, as the flow from the bath filler tap was amazing. Bed pillow and mattress comfort was ok but bed could do with being longer. I'm only 6ft tall but feet dangling over the end is not ideal. Very poor service during what could have very easily been a nice stay in hotel situated in a good convenient spot with nice surroundings.

The room was really clean and to a good standard, bed was really comfortable and the extra pillows were a good extra. No breakfast available but we were pointed in the direction of a nearby premier inn, overall really happy with the service and the hotel.

Staff were very helpful and nice, answered any questions we had. Rooms were very clean and housekeepers were lovely. Town is very close and had a lot of things to do. Pub next to the hotel so can get a nice meal and drink. Overall a very nice experience

I was only at the hotel with my wife, Betty and son for one night during the early week of January. I can confidently say that it was a very enjoyable stay. Upon arrival I was greeted by a very polite receptionist who was very helpful in assisting us to our room for the night. The room was perfectly clean, especially around the areas where you would usually expect to find dirt/dust. The beds were very comfortable and I thoroughly enjoyed my rest. I would definitely visit this hotel again in the future.

Room was amazing. Spotlessly clean. Highly recommend for business or pleasure. Housekeeping were very friendly. Quick and easy check in and check out. Great location. Close enough to walk into Nantwich town. Close to other local amenities