Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location4.6
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(405)
Positive reviews(385)
Reviews with photos/video(121)
Convenient location(95)
Friendly front desk staff(42)
Great value for money(37)
Close to scenic area(33)
Many amenities(22)
Nice shower(20)
Average sound insulation(16)
Convenient public transportation(5)
Negative reviews(20)
Guest User
Superior Twin Bed Room
Menginap di Des 2024
Travel with friends
3 ulasan
4.5/5
Great
Diposting pada 16 Feb 2025
The staff was really nice and kind. They took care of us and even offered lot of tangerines. Was a cool experience.
Tanggapan dari Properti: At Xiaohai, you are our most esteemed friend, and your satisfaction is our greatest wish. Thank you for your recognition, we will definitely do better, and welcome you back anytime
Weng Kit
Big Bed Room
Menginap di Mei 2024
Travel with friends
39 ulasan
5.0/5
Outstanding
Diposting pada 12 Jun 2024
Good location near to the main attractions. Comfortable room.
Tanggapan dari Properti: Dear friend, the happiest thing in life is to have a group of people who understand you! Your affirmation and encouragement are the driving force for our hotel to continue working hard. Please continue to praise and recommend without stopping
Lily&JP
Senior Big Bed Room
Menginap di Mar 2024
Couples
47 ulasan
5.0/5
Outstanding
Diposting pada 12 Apr 2024
Nice staff. Check in was a bit long but I guess that’s normal as foreigners document are different :) room was clean and comfortable, gifts upon arrival and fruits were a good attention, we liked it
Tanggapan dari Properti: Thank you very much for your review. We are very happy that you mentioned "Nicestaff". Our staff is always committed to providing guests with warm and thoughtful service. We are very sorry for the long check-in time you mentioned. Since the ID cards of foreign guests are different from those of mainland ID cards, it may indeed take some extra time. We will continue to optimize the process and improve efficiency to ensure that every guest can complete the check-in procedures as soon as possible. We are glad that you feel that the room is clean and comfortable, and like the gifts and fruits we prepared for you. We will continue to work hard to provide you with better service!
Guest User
Senior Big Bed Room
Menginap di Sep 2024
Solo travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 14 Okt 2024
staff at concierge were nice and friendly, room is clean and spacious
Tanggapan dari Properti: Thank you for your praise. We were pleasantly surprised to see your review. Thank you very much for recognizing us. We look forward to your next visit
TonyW Chong
Big Bed Room
Menginap di Mei 2024
Couples
27 ulasan
5.0/5
Outstanding
Diposting pada 11 Jun 2024
Staff is friendly and helpful. Location is great, near do bus stops, few minutes walk. Restaurants closed by. Room is clean. 10 minutes walk to Confucius temple tourist street.
Tanggapan dari Properti: Thank you for your praise. We were pleasantly surprised to see your feedback. Thank you very much for recognizing us. We look forward to your next visit
Richard
Senior Big Bed Room
Menginap di Apr 2024
Couples
10 ulasan
3.0/5
Diposting pada 6 Jun 2024
The address is not clear as the lobby is actually on adjacent street to that indicated.
Insufficient hooks for hanging wet towels.
There was a great coffee bar just down the road.
Tanggapan dari Properti: Dear guest, thank you for your feedback on the hotel! We deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to the hotel, and we will work hard to improve and strive to improve the quality of service. If you come here again next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
alfiehill95
Big Bed Room
Menginap di Agt 2024
Couples
3 ulasan
5.0/5
Outstanding
Diposting pada 10 Sep 2024
Really friendly and helpful staff. Clean and conveniently located.
Tanggapan dari Properti: At Xiaohai, you are our most esteemed friend, and your satisfaction is our greatest wish. Thank you for your recognition, we will definitely do better, and welcome you back anytime
David
Senior Big Bed Room
Menginap di Apr 2024
Solo travelers
8 ulasan
3.7/5
Diposting pada 23 Mei 2024
Excellent location and pretty comfortable (although the springs could be felt in the mattress). The deal breaker, though, was the almost total lack of sound proofing to the hallway — if you don’t mind starting your day at 6am, though, it shouldn’t be a problem. Unless upgrading the doors, very unlikely to stay here again.
Tanggapan dari Properti: 感謝您對我們酒店住宿的反饋。雖然我們很高興您喜歡這裏的位置和舒適度,也很遺憾聽到您反映來自走廊的噪音問題。我們非常重視客人的滿意度,並將儘快解決此問題。我們為可能給您帶來的任何不便道歉,並希望您能在我們改進後,將來能再次考慮選擇我們。感謝您的理解和支持。
International traveller
Senior Big Bed Room
Menginap di Apr 2024
Travel with friends
11 ulasan
4.2/5
Very Good
Diposting pada 3 Jun 2024
Positive: room is basic but big, overall clean. Most importantly the location is excellent, within walkable distance to laomen, Confucius Temple and walkable to metro station.
Negative: carpet to the walkway is dirty and needs to be changed. Lighting in the room is dark, needs to add more lights to brighten the room.
Tanggapan dari Properti: 感謝您選擇我們的酒店並抽出寶貴的時間分享您的入住體驗。也很高興聽到您對我們酒店的認可,我們一直致力於為客人提供舒適乾淨的住宿環境,您的肯定讓我們倍感欣慰。同時,我們也非常感謝您的反饋,關於房間照明和地毯清潔度的問題。我們已經記錄並會盡快採取措施進行改進。也會加強地毯的清潔工作,並考慮在房間內增加照明設備,以改善房間的亮度。再次感謝您的反饋和建議,期待您再次光臨我們的酒店,體驗更加完美的住宿服務!
Dsike99
Senior Big Bed Room
Menginap di Nov 2024
Travel with friends
12 ulasan
2.2/5
Diposting pada 5 Jan 2025
Tv has no volume at all, very boring place
Tanggapan dari Properti: Dear guest, hello! The TVs in the hotel rooms are all good. If you have any problems, you can contact the front desk. The front desk will also handle and solve them for you as soon as possible. We apologize for any inconvenience caused during your stay and wish you a happy life
Lynn-rose S
Senior Big Bed Room
Menginap di Mar 2024
Family
6 ulasan
3.2/5
Diposting pada 1 Mei 2024
Was an OK stay. We were greeted with a strong garlicky smell in our room and the room was quite small. Only 1 chair and the TV light made it hard to sleep. Otherwise; it's very close to the famous Temple and is quite affordable.
Tanggapan dari Properti: 您好!非常感謝您選擇我們的酒店並抽出寶貴的時間分享您的入住體驗。對於您反饋的房間氣味問題,我們深感抱歉,我們對此非常重視。並將加強房間清潔和空氣清新的工作,以確保此類問題不再發生。同時,我們也瞭解到您對房間大小的反饋。前台24小時都有值班人員,可以幫你更換房型,非高興聽到您認為酒店位置優越,且價格實惠。地理位置是我們的優勢,再次感謝您的反饋,期待您的再次光臨!
Hugo Wiryaputra
Senior Big Bed Room
Menginap di Agt 2024
Business travelers
3 ulasan
5.0/5
Outstanding
Diposting pada 23 Sep 2024
henhao
Tanggapan dari Properti: 謝謝您的誇讚,看到您的點評,我們好驚喜啊,非常感謝對我們的認可,等您下次再來哦,祝您生活愉快
Jiaocaixiguapi886
Big Bed Room
Menginap di Des 2024
Solo travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 26 Jan 2025
This hotel is very close to Confucius Temple, Qinhuai River, Dabaoen Temple and Zhonghua Gate City Wall. You can visit all of them together. It is also very convenient to go to other places by bus. The price is affordable and the staff are very nice. They upgraded me to a window room. I stayed for four nights and it was very comfortable. I will consider this hotel again when I come to Nanjing.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your praise. We are very surprised to see your comments. Thank you very much for your recognition. We look forward to seeing you next time.
Guest User
Big Bed Room
Menginap di Nov 2024
Solo travelers
1 ulasan
5.0/5
Outstanding
Diposting pada 2 Jan 2025
The room is large, well-equipped, and clean. The location is very good, very close to Zhonghua Gate and Da Baoen Temple Pagoda, and it is also convenient to go to various attractions in the south of the city. Friendly and thoughtful service, great reviews!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Thank you for your praise. We are very surprised to see your comments. Thank you very much for your recognition. We look forward to seeing you next time.
Guest User
Senior Big Bed Room
Menginap di Agt 2024
Solo travelers
2 ulasan
5.0/5
Outstanding
Diposting pada 25 Sep 2024
I came to Nanjing alone for a trip and booked this hotel online. The staff arranged me in a room with a view. The view outside the window was very good. I could see the Great Baoen Pagoda. The room was very clean and comfortable. I was happy😊
However, it was a little far from the subway station. It took more than 1 kilometer to walk, but it was very close to the bus station. The nearest bus station was Zhonghuamen Castle Station, which was just over 100 meters away. It was very close to the Zhonghuamen City Wall and you could watch performances at night. It was very nice.
The staff also provided good service. The shower was broken and they repaired it as soon as possible. This was great👍
The hotel has a storage service. You can store your luggage at the front desk after checking out, which is very convenient.
Next time I come to Nanjing, I will choose this hotel again. It is cost-effective👍
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: At Xiaohai, you are our most valued friend. Your satisfaction is our greatest wish. Thank you for your recognition. We will definitely do better. You are welcome to come back at any time...