Ulasan Cloud Hotel & Suites

Nice place for solo trip … Everything is nearby

酒店在印度人集聚的商場樓上，樓下很嘈雜，房間很乾凈。

B1Fにはスーパーがありとでも便利です。またカジノもあるので暇な時間も潰せます。 部屋も綺麗で悪くない。コスパは最高にいいと思う。

在非洲還算不錯

This hotel is based in Diamond plaza in parklands. Very close to all major business offices in Nairobi. Hotel staff is friendly. They have one of the best pools, hotel gyms and restaurants amongst Nairobi hotels. Price is also nominal. Food Quality and taste is great, you do not need to go to another restaurant for food!

I stayed at Cloud Hotel in Nairobi, and unfortunately, my experience was far from satisfactory. My room had a number of issues, including a broken bathroom lock which left me locked inside, and a leaking kettle. To make matters worse, the cleaners repeatedly left my door open, which made me feel unsafe and vulnerable. To top it all off, the food served at the hotel was simply horrid - I was extremely disappointed with the quality and taste. Overall, I cannot recommend this hotel to anyone looking for a comfortable and enjoyable stay. The issues with the bathroom lock and leaking kettle were particularly concerning, and the poor quality of the food was a major letdown. The fact that the cleaners kept leaving my door open also made me feel very uncomfortable and unsafe. I would advise anyone considering this hotel to think twice before making a booking.

Every weekend the hotel had big wedding parties that played loud music until late night. I was also very unfortunate and was given a room next door to where wedding guests came to freshen up. On my very last night the wedding guests broke out into a huge fight right outside my room at 2am. I was very frightened as they were shouting, fighting and screaming. Not pleasant at all. My bed was not cleaned properly and felt itchy every night. I was here for work and needed a good night sleep to attend meetings until late night so this was an awful choice.

Really great value hotel. Decent rooms with most amenities plus there is a gym and pool. Breakfast is very tasty with some variety,not super but very decent. Location is awesome gets your everywhere at a decent price. Access to printing and foreign exchange facilities in the first floor. Suitable for long stay

We were a family of 5, The place is extremely clean and fresh air flowing,The receptionist were so polite and made sure we had everything we needed it’s unfortunate I don’t remember her name,However we enjoyed our stay,The meal was upto perfection the stuff were so polite in general, I would definitely recommend cloud Hotel and Suites at anytime and would definitely go back there again👌🏼 Ps:It’s located in Westlands Nairobi.

Be very careful of this place, the bar and restaurant staff charged me for a lot of things that I did not have it didn’t happen once it happened multiple times and Even tricked me into signing the bill so I had to pay it, charged me for food I didn’t eat and for 2 beers if I only bought one, really not impressed with this place. Ended up paying $40 extra for stuff I didn’t have. I would not recommend it!

Hotel is extremely noisy, music thumping until after 2.30am. Room was cold and heating did not work on the air conditioning. Reported this to member of staff who’s only advice was to switch it off! So room remained cold! Tried to put us in a standard room despite my genius upgrade! Breakfast was appalling - very little choice and lazy waitress who only helped one man, others were simply told where to go, no help! Locked bedroom door at night, it had been unlocked during the night and 15000 stolen from my purse. Door then left unlocked (we had not been drinking and had definitely locked the door!) Staff just seem to see guests as nothing more than an inconvenience to them. They are lazy and just want to do nothing to help guests! This was our first time at this hotel and will definitely without any doubt be our last time as it is terrible!