Doubletree by Hilton Elazig

Ulasan Doubletree by Hilton Elazig

Doubletree by Hilton Elazig

Vali Fahri Bey Cd. No: 37, 23000 Elâzığ, Nail Bey Mahallesi, 23000, TürkiyeLihat Detail Hotel
Doubletree by Hilton Elazig
Doubletree by Hilton ElazigDoubletree by Hilton ElazigDoubletree by Hilton Elazig
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Kami Samakan Harga
1 malam

Ulasan Tamu

4.1/5
Luar Biasa
33 ulasan
Ulasan terverifikasi
Lokasi4.2
Fasilitas4.2
Layanan3.9
Kebersihan4.2
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Semua ulasan(33)
Ulasan positif(17)
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Buruk(7)
Hartoyo
Kamar Twin Sudut Bebas Rokok
Menginap di Agt 2024
Keluarga
6 ulasan
4.5/5
Sangat Baik
Diposting pada 4 Agt 2024
Great hotel with big room and walking distance to shopping center. Wifi has issue when I came. I was waiting my luggages to come in my room but unfortunately they didn’t deliver it and still in the lobby.
Terjemahkan
C
Menginap di Mei 2021
Bisnis
9 ulasan
2.7/5
Diposting pada 12 Nov 2021
The massage was lousy and expensive. An hour was promised but didn't even take thirty minutes. The hammam was a total disaster. Be aware that they offer happy ends. Shameless place. The room was falling apart. Water leaking everywhere and tiling missing on the wall.
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Tamu
Kamar Tempat Tidur Ukuran King Bebas Asap Rokok
Menginap di Jun 2023
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 25 Jun 2023
Konum çok iyi personel güleryüzle , son derece temiz
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HUAWEI821
Kamar Tempat Tidur Ukuran King Bebas Asap Rokok
Menginap di Agt 2024
Sendiri
1 ulasan
5.0/5
Fantastis
Diposting pada 5 Agt 2024
市中心，算是頂級
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Kahraman
Suite Satu Kamar Tidur dengan Tempat Tidur King Size Bebas Asap Rokok
Menginap di Sep 2022
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 21 Sep 2022
Konumu, temizliği ve kahvaltı çeşitliliği açısından iyi bir oteldi. Personel ilgisi ve alakası çok iyi diyebilirim. Rahatlıkla önerebileceğim bir otel.
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Bedia Sultan
Kamar Tempat Tidur Ukuran King Bebas Asap Rokok
Menginap di Okt 2022
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 31 Okt 2022
Mükemmel bir hizmet ilgi alakalılar çok temiz hijyen bakımı çok iyi
Terjemahkan
Emrah
Menginap di Agt 2022
Pasangan
13 ulasan
5.0/5
Fantastis
Diposting pada 16 Agt 2022
Ligging is uitstekend en de kamers zij zeer ruim
Terjemahkan
Ilhan
Menginap di Mar 2022
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 26 Mar 2022
Zentral gelegen. Alle 100%ig. Personal sehr hilfsbereit.
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Tamu
Menginap di Mei 2022
Bisnis
2 ulasan
5.0/5
Fantastis
Diposting pada 30 Jun 2022
Hizmet ***et yeterliydi.
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KurtoğluÖmer
Kamar Tempat Tidur Ukuran King Bebas Asap Rokok
Menginap di Okt 2022
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 31 Okt 2022
Çok güzel idi
Terjemahkan
Tamu
Menginap di Nov 2023
Lainnya
1.0/5
Diposting pada 10 Nov 2023
Terrible place, to say this is a Hilton hotel it is a disgrace. When we arrived for check in the receptionist did not speak English she used her phone to translate. Very unwelcoming. It is supposed to be non smoking in the rooms but there was a constant smell of cigarette smoke throughout the hotel. The rooms were dirty, the spa advertises a gym which when we went to use it we were told no gym, the pool is tiny and freezing cold we were unable to swim in there!! The steam room was not even open on some days and we had to ask for it to be opened and then we had to ask for water to enable steam. Very unfriendly staff no help with luggage on arrival or departure. The only good thing about my 10 day stay was the breakfast which was plentiful and the staff in the restaurant were pleasant. I have previously stayed at the akgun hotel and Ramada which are a bit further out of the centre so I decided to go with the Hilton as it was in the centre and I thought being the Hilton it would be a 5 star hotel, definitely not, I would only give 2 stars and that is just for the breakfast and the restaurant staff. My future stays will definitely not be at this hotel and I would not recommend wasting your money here. The akgun and Ramada may be out of the centre but you can get the dolmus or a taxi into the centre so I will be staying at one of these hotels in the future and I would recommend these hotels for your stay. This has definitely put me off booking any stays in Hilton hotels anywhere in my future travels.
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Tamu
Menginap di Agt 2023
Bisnis
5.0/5
Fantastis
Diposting pada 24 Agt 2023
One of the most beautiful hotels I've stayed in my life. Very clean very respectful. The breakfast is really delicious and varied. I wish I had stayed here before Thank you very much to Mr. Hasan, the manager of the hotel, for his interest. We parked our car easily in the parking lot it wasn't like the other reviews.
Terjemahkan
Tamu
Menginap di Jul 2023
Bisnis
3.0/5
Diposting pada 13 Jul 2023
Lovely hotel friendly staff but not up to Hilton standards, if you are seeking Hilton comfort. Dark structure, lighting terrible, parking worse even although they use vale service. Poor indoor design and old furnitures etc, no working coffe machine…classic 4 start hotel but not Hilton.
Terjemahkan
Tamu
Menginap di Jun 2023
Keluarga
1.0/5
Diposting pada 17 Jun 2023
berbat elazig double tree 16-17 icin bookingte rezerve ettim,gece 11 gibi otele dogru navigasyonu actim,otelin konumu merkezi olabilir ama kesinlikle yer aptalca ,azicik luks bir otelden beklentin bir bahce bir giris acik bir park alani ,maalesef yok ,otelin etrafinda iki tur attiktan sonra ters yone dogru bir otoparki mevcut,otopark hayalkirikligi terkedilmis kirli ,otel lobisi klostrobik ,kesinlikle tavsiye etmiyorum ,vazgecip baska yerde otel aramaya ciktik
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Tamu
Menginap di Mei 2023
Sendiri
1.0/5
Diposting pada 22 Mei 2023
I immediately informed the Hilton CEO, ECR and Head office that despite being a valued patron Hilton Diamond member. This hotel deliberately failed to value an upgrade with suite or any other room. All the rooms showed live on the sytem available. Not even one member of the DoubleTree by Hilton Elazig welcomed, greeted or offered hi or hello or even offered a smile. After the first night I showed my dismay not being upgraded as Hilton Diamond member. Also mentioned to him not happy with the room has no bath tub and ac not working below sub-standard room. His behaviour along with all the management was shocking none existent and despite bring the matter for attention of Hilton head office who got involved the hotel refused to rectity the matter. After 9 nine nights room was only cleaned once. Breakfast no option of English or American no sausages, beans, waffles, croissants, danish pastries and even the orange juice was not fresh. Many days had no orange juice and said no latte in this hotel either. Virtually all the staff couldn't communicate in English the least they could do was smile. Hasan Polat the front office manager lied to Hilton team whom conducting the investigation. He falsely advised them had a meeting with me discussed and explained the problems. This same guy was virtually at the restaurant during breakfast never did he greet, smile or welcome or talk to me. Had the audacitiy to lie and pretend that he did and even though they have cctv cameras in the hotel will never be able to prove this because he was rude and arrogant to even talk to me face to face.
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