Nagoya Hotels with Gym

We were recommended to your hotel by my wife's nephew who was a guest at your hotel with his family.  The location is excellent especially for shopping at the Grand Batam mall.  We found your staff very polite and always helpful.  This applied to all the staff we interacted with from the door man to the staff at check in and check out to & the staff at breakfast.  There was one particular person at concierge (a rather tall, slim fair looking gentlemen) who was particularly helpful and always with a smile.  We were hoping to see him today to make sure we get his name but unfortunately he was not on duty today. We were hoping to use the gym and pool today but ran out of time.  The gym and the pool looked well maintained and clean.  We had a massage last night and they were excellent. We found boiling a kettle took a long time but I presume it is due to poor infrastructure on the island.  The island could certainly do with more invested in the infrastructure and roads/traffic to encourage more visitors.

Unfortunately I am unable to travel due to the death of my aunty .. Requested for the hotel to refund one room fees as my friend went for the trip and occupied the other room .. But the hotel rejected my request so I wasted my money .. This feedback was based on my friend input .. Hope the hotel can refund or at least give me voucher to book again as I will be going to batam again in March 25

It's near to Grand Batam shopping mall. Walking distance around 5 minutes. Nearby the hotel got shops selling food and massage centre too. The front office ladies staff are great, able to help us with information. Provided us extra 2 pillows and a later checkout time. The hotel room was nice, and clean. Hot shower and Aircon works as it should. TV got plenty of channels to watch if needed. Window view able to see Singapore MBS on a clear morning. The hotel breakfast buffet spread was good. Seems to change daily. The Aircon at the lobby and buffet restaurant a bit on the cold side. Maybe due to the raining weather on our visit.

Room was as per photo in Trip Website, so its a nice Grand Executive with King bed. Facilities was good nice food around the hotel as well. Overall Great value for money, will stay again

We are family of 4 (2 adult & 2 kids age 11 & 12). We requested for connection room, but we were so surprised that the hotel only have 2 connection room which is at level non-smoking room and level smoking room. We stayed 4D3N and we have to separate the kids sleep with us each other's. Firstly, they sent us to level 5, the window facing building opposite the hotel look like empty and running down, so scary so i asked them to change for us, lucky they still have available room for us at level 3 facing the road. The food was ok ok for me and family. every day different kinds of food. but not much western choices. The room was spaces and have kind of smell, maybe the carpet smell. but ok still acceptable. The service was good. asking for extra pillow, rubbish plastic, clean the room change the bed sheet etc. The location walking distant to Nagoya Hill Mall. Took grab to BCC mall, Mega Mall all nearby. Grab/gojek is so fast and Easy in Batam. It a good experience for us. after all we did have fun in Batam.

Hotel staff are very friendly. Rooms was very clean with full toiletries. The two huge crystal chandeliers in the lobby was impressive. Chinese New year decorations was very apt and beautiful. Breakfast spread was first class. This is definitely a go to hotel in Batam as it was strategically location in the heart of the city.

Oakwood Hotel & Apartments Grand Batam is an outstanding choice for both short and extended stays in Batam, offering an exceptional blend of comfort, convenience, and modern amenities. From the moment you step into the hotel’s elegant lobby, you are welcomed by a warm, professional team dedicated to providing a seamless experience. The accommodations at Oakwood are nothing short of impressive. The rooms and apartments are spacious, tastefully designed, and equipped with everything you could need for a comfortable stay. Whether you’re booking a cozy hotel room or an expansive serviced apartment, you'll find well-appointed spaces with stylish interiors, plush bedding, and thoughtful touches such as fully equipped kitchenettes, making it an ideal choice for both business and leisure travelers. The hotel's facilities cater to all types of guests. The on-site restaurant offers delicious local and international dishes, with a menu that suits every palate. If you prefer to dine in, the in-room dining service is efficient and of high quality. The hotel also features a fitness centre, swimming pool, and a spa, making it easy to stay active or unwind after a busy day. Business travellers will appreciate the modern meeting rooms and event spaces, equipped with the latest technology for conferences or gatherings. The staff at Oakwood Hotel & Apartments Grand Batam truly elevates the experience. Friendly, attentive, and professional, they ensure that every guest feels at home. From arranging transportation to offering local recommendations, the team is always eager to assist and go the extra mile. Location-wise, Oakwood Hotel & Apartments Grand Batam is ideally situated near shopping malls, restaurants, and entertainment venues, making it an excellent base for exploring the city. Plus, with easy access to transportation, including ferry terminals, it's convenient for those travelling to and from nearby Johor. In summary, Oakwood Hotel & Apartments Grand Batam is a top-tier establishment that offers exceptional service, modern amenities, and a prime location. Whether you're in Batam for business or leisure, this hotel provides a perfect balance of comfort, style, and convenience. I highly recommend it for anyone seeking a memorable and stress-free stay in Batam.

Is very best hotel for stay But the security guard is not friendly he treat me like **** because I use motorcycle go there whit my husband actually I'm borrowing my friend motorbike coz I want to have fun use motorcycle at Indonesia there I feel bored using car please tell to the security to treat everyone thank you

At Aston Private Apartment Pelita 3 Bedroom Floor 9, exceptional service and top-notch amenities create a memorable experience for guests. The apartment offers complimentary parking for guests who arrive with their own mode of transport. During your stay at apartment, an array of engaging activities and amenities guarantees a delightful experience.Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by apartment and making use of their well-equipped exercise amenities.

Our stay for 2 nights is very nice ,we are very happy with the services and the location is great too . It’s just opposite Nagoya food court easy to find food there.Hotel wise it’s a bit old but ok to stay for a short time.Breakfast is good the menu changes every day. Overall it’s pretty good.