Hotel Sonar Bangla Mayapur

The stay was nice . But there are issues with the management there . We arrived the venue at 11.30 AM and although out check in time was 1 PM we were told that we will get hour room before time . But it got delayed further and further and we got our keys after the actual check in time of 1 PM. This was the common issues for almost all the people coming there before time . One of the persons started shouting harshly on them and he got his key well before time even though he arrived later than most of us . So, this was the management in reception . Bell boys were not available as there were only 3 of them with so many rooms and hence check in was delayed further . Other services are good . The food ordered for lunch arrived on time . Room ambience was good and the area around is pleasant to stay . Overall a good experience.

Hotel Sonar Bangla, Mayapur is a spacious property with good infrastructure – it gives a 4-star look from the outside. However, the experience doesn’t match the expectations. Maintenance is very poor. There was a strong stench coming from stagnant water in the garden, and several areas had no proper lighting, which made walking around at night unpleasant. The food was tasty but overpriced – I’d give that 3.5/5. The complimentary breakfast was extremely below average. It felt like they were offering it as charity rather than something guests actually paid for – not acceptable for a so-called 4-star hotel. Check-in and check-out were slow, and the reception staff didn’t make any effort to be warm or welcoming. Overall, a 2-star experience. This place seriously needs better maintenance, staff training, and a more guest-focused attitude.

Hotel was good.ambience was nice. Proper maintenance. Restaurant food quality was stale. We were served smelly chutney twice even after complaining. Watermelon in the breakfast was also bad quality.