Verona Boutique Hotel

This was the first stop of a 25 year wedding anniversary celebration for my wife and I. Stayed in a deluxe room. Cups not clean and chipped. Only 2 sachets of triple mix coffee provided. Too bad if, like us, you don't take sugar or milk. No tea available. Room was large with a balcony. No point in sitting on the balcony because it overlooked rundown buildings and unkempt gardens. Bed was comfortable if you like a very soft mattress. A sign by the bed said sheets changed every 3 days. Not sure if they change between guests. We ordered fish for dinner. It wasn't fresh. Very little selection for breakfast. Fried eggs had been put in a metal tray with no form of heating so were cold. Coffee was like mud. Most of the advertised attractions eg gondola ride and horse riding were not available. There is a bridge across water that leads to a gate so you can leave the resort. Reception gave us a code to enter so we could come back in. There is nowhere to enter the code to get back in. Fortunately the gate is low and I was able to put my hand over and open it from the Verona side. If the gate is that low there is no point in having one because anyone can walk in. I can't say the staff were unfriendly but they didn't go out of there way to make us feel welcome. Overall appearance is that the place is very run down and needs a lot of maintenance. To give a comparison the next night we stayed at another resort, not far away, which was only 300฿ more expensive and got the honeymoon suite with private spa.