Crimson Hotel Filinvest City, Manila

The bidet in the restroom is broken and the floor is watery which caused my daughter slipped and broke her elbow.

GOOD: 1. Buffet breakfast was wide and varied. Appreciated that they anticipated the Valentine's volume of guests having breakfast and had addl seating and food set up in the lobby area outside Cafe 8. 2. Water refilling machine by the elevator lobby prevented used plastic bottle wastage. Good green initiative. 3. Room was still the same... Comfortable but getting old. No electric outlet on the right side of the bed? COULD BE IMPROVED: 1. Considering their check in is at 3pm vs other hotel's 2pm...we only got the sms that our room was available at 4.05pm. Then we had to queue at the check-in counter which only had 2 people! Two! It is Valentine's day and you know you have full house situation... We had to wait another 20 minutes to get our room key. Total 1.5hrs wasted before getting into our room. We then asked if we could ask for 30min extra late checkout on top of their 11am check out versus 12noon hotel standard. FLAT NO was the answer. We have mixed feelings about our latest stay in Crimson Filinvest thus the 3 out of 5 star rating for their service.

Book for king size bed but got double bed. Other than that the experience was great.

had a relaxing stay here!! everyone is accommodating the staff are very welcoming 🤍✨

Relaxing good ambiance. Accomodating employess & staff..

The rooms were clean when we first arrived. There were banners for my wife's birthday as well as a cake slice which was really sweet. Although the room smelled of carpet which is understandable because the floor was laid with it. Just wish there were air fresheners of sorts to make the room smell better. We had a pool view but sadly due to the recent typhoons it was unaccessible. The bed and pillows were comfortable and best thing is the rooms air conditioning worked properly!  Breakfast buffet was average in terms of taste. Nothing special. The staff were polite but cant really see big smiles and hospitality vibes Im used to at other hotels.  Security guards are very friendly and accommodating.