Wild Elephant Resort

Hi, i think this is the most worst app in india, i am residing in alappuzha, as per my promise to my daughter we plan to go for a trip in munnar and she want pool resort, that's why i booked this resort via this app, we reached in adimali and call to resort two contacts, no one responded, we take a tea break, then i get call it was from resort saying that they are not ready for servicing us. Ask location no response and rooms not available. I ask about my concern they saying that money may be refunded it's not sure. I drove 140km(oneside) from my home reach around 4:30pm. I don't get any hospitality and service from you and that resort. It was a short vacation for us, trip was thrilling because we reach our at 3:00am. Nice experience. Super. Not recommended and never install. Best part is no contact person in your company for servicing and guidance. Ridiculous people i definitely going to consumer court. Our time. Our money. Our happy moments. My kids happiness everything you people destroy. I never ever recommend your mobile application. Because you people cheated. I lost my money. Who is responsible for my money. The resort people dire me. I know there is low and order. Today onward s i start to fight against you people for justice

Staff service is not as expected. Not caring the guest at all. Even the basic requirements provided to us only when we asked for.

Location suoerb, rooms n pool give excellent view. Very nice & cordial staff eith good sevvices. Food variety a limit, if can manage then a wot h time spending.