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Ulasan terverifikasi
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(126)
Positive reviews(25)
Reviews with photos/video(3)
Awesome stay(9)
Great location(9)
Clean and tidy(8)
Awesome amenities(8)
Awesome rooms(7)
Friendly staff(6)
Convenient location(6)
Negative reviews(1)
adamwllee
Executive Studio
Menginap di Feb 2025
Solo travelers
3 ulasan
5.0/5
Outstanding
Diposting pada 11 Mar 2025
Great hotel! Spacious, conveniently located in front of the tram stop and only a few stops away from the central station. There’s an Edeka (supermarket) within 10 minutes walk which makes it very suitable for long stay. Also, there’s a self-operated laundry at the basement for those who need to wash their clothes after a week long travel. I would definitely return and stay again.
Tanggapan dari Properti: Thank you for your fantastic review!We're delighted to hear that you enjoyed your stay and found our location, spacious accommodations, and amenities convenient—especially for a long stay. It’s great to know that the nearby supermarket and our self-service laundry made your visit even more comfortable.We truly appreciate your kind words and would love to welcome you back on your next trip!Best regards,Martin WaldAssistant Residence Manager
Diana
Executive Studio
Menginap di Jan 2025
Family
3 ulasan
5.0/5
Outstanding
Diposting pada 17 Feb 2025
The room was spacious, clean and met the necessities. Location is near to the city center and the tram stop is in the front of the hotel. Very convenient!
Tanggapan dari Properti: Thank you for your wonderful 5-star review! We’re so happy to hear that you found your room spacious, clean, and convenient, and that our location made it easy for you to explore the city.We hope to welcome you back soon for another great stay!Best regards,Martin Wald Assistant Residence Manager
Xiang Ren Ong
One-Bedroom Executive Room
Menginap di Mei 2024
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 22 Jun 2024
Good location, near to supermarket and bmw museum, can visit many castles
Tanggapan dari Properti: Thank you for your wonderful review and perfect rating!We are delighted to hear that you enjoyed our good location, close proximity to supermarkets, the BMW Museum, and the opportunity to visit many castles. Your positive feedback is greatly appreciated.We look forward to welcoming you back on your next visit.Best regards,Martin WaldAssistant Residence Manager
John Vincent (JV)
Executive Studio
Menginap di Des 2023
Solo travelers
24 ulasan
4.2/5
Very Good
Diposting pada 14 Mar 2024
The trip was smooth.
Breakfast buffet was nice, touch of Munich wursts and not crowded.
Price is affordable for stay. Wifi works well. Elevator is bit tight. Not 24 hour service in front of the house , however accessible by house guests.
Has kitchenette and dining wares.
It’s clean, and good stay. Thank you!
Tanggapan dari Properti: Dear Guest, Thank you for staying with us and taking the time to share this positive feedback. We were delighted to learn that you enjoyed your stay with us. From all of us at Citadines Arnulfpark Munich, we look forward to welcoming you again at any one of our serviced residences. Best regards, Olena Yakovenko
Yi
One-Bedroom Executive Room
Menginap di Mei 2024
Travel with friends
8 ulasan
4.7/5
Amazing
Diposting pada 10 Jun 2024
Lovely place for all. Facilities and services are very good which fit the price. The location is suitable for people who choose travelling by the train, but not very friendly for walking to the city city. But it is acceptable.
Tanggapan dari Properti: Thank you for your positive feedback and for choosing to stay with us.We are pleased to hear that you found our facilities and services to be very good and suitable for the price. Your comments about our location being convenient for train travelers are appreciated. We understand that the walking distance to the city center may not be ideal for some, but we are glad to hear that it was acceptable for you.Thank you once again for your review. We look forward to welcoming you back in the future.Best regards,Martin WaldAssistant Residence Manager
Guest User
Classic Room
Menginap di Apr 2024
Couples
1 ulasan
3.7/5
Diposting pada 14 Mei 2024
The hotel is located very close to Central Bus Station. Room was cozy and comfortable. The hotel staffs were friendly and very helpful. Easy check in and check out.
Tanggapan dari Properti: Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our prime location near the Central Bus Station. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations with our cozy rooms and friendly, helpful staff.We look forward to welcoming you back to our hotel in the future.Best regards,Martin WaldAssistant Residence Manager
Guest User
Executive Studio
Menginap di Feb 2024
Couples
5 ulasan
4.7/5
Amazing
Diposting pada 10 Apr 2024
Clean and spacious room with a well-equipped kitchen. The beds are comfortable. A bit far away from the central train station, better to take bus/train. The staff are really nice and allow us to check in at 9am.
Tanggapan dari Properti: Thank you very much for your fantastic review and for sharing your experience with us. We are delighted to hear that you found your room clean and spacious, and that the kitchen met your needs. It’s also great to know that our beds provided you with comfort and that our staff could accommodate an early check-in to make your stay more convenient.We appreciate your feedback regarding the distance from the central train station. As you mentioned, using public transportation is indeed an efficient way to reach us, and we hope this option was convenient for you.Thank you once again for choosing our hotel. We look forward to welcoming you back in the future and hope to exceed your expectations once again.Best regards,Martin WaldAssistant Residence Manager
YAPPU
Classic Room
Menginap di Jan 2024
Solo travelers
9 ulasan
5.0/5
Outstanding
Diposting pada 27 Feb 2024
The room is super big.
Amenities is perfect.
Very friendly and helpful staff.
Is near to Train and Bus station.
And also the bus station opposite hotel.
Is definitely convenient and comfortable hotel to stay.
Tanggapan dari Properti: Dear Yappu, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Best regards, Olena Yakovenko
Guest User
One-Bedroom Executive Room
Menginap di Feb 2025
Couples
1 ulasan
4.2/5
Very Good
Diposting pada 16 Mar 2025
Great, no wash cloths
Tanggapan dari Properti: Thank you for your feedback! We're glad you had a great stay. For any additional amenities like washcloths, our reception team is always happy to assist. We hope to welcome you back again soon!Kind regards,Martin WaldAssistant Residence Manager
Iwan
Executive Studio
Menginap di Nov 2023
Family
4 ulasan
2.0/5
Diposting pada 2 Jan 2024
This facility is not entitled to be named as Service Apartment as they don’t provide room cleaning during our stay.
It’s more appropriate to be named as good as just an apartment!
The bed quality isn’t as up to standard!
Tanggapan dari Properti: Dear Guest,Thank you for your review. We would like to take this opportunity to explain the concept of our Citadines brand. Citadines Apart’hotels offer cleverly configured spaces and a flexible services menu to allow our residents to customize their stay experience. In an Apart’hotel, residents get to enjoy the comfort of living in an apartment with an efficient use of space while enjoying the convenience of a hotel. Although some standard services are already included to the room rate, residents can choose other optional services, chargeable at nominal rates, based on their schedules and lifestyle preferences. Housekeeping is one of these additional services that we offer. So whether it is breakfast in the Residents’ Lounge or on your own, daily or weekly housekeeping with replenishment of amenities, Wi-Fi in your living room or at the lobby, you can pick what you want and drop what you do not need. From our records, your reservation made through an external provider was for an apartment with weekly housekeeping service. That is why the daily housekeeping services were unavailable during your stay with us. Regrettably, I acknowledge that a lack of communication did inconvenience your stay with us. Once again, I am sorry that this concept, especially with the option of daily housekeeping, was not clearly communicated during your stay with us. I will remind my staff to exercise more care and diligence to ensure that important information is conveyed and explained clearly to residents who book under the à la carte service. We will also endeavour to exercise clarity in communicating our Apart’hotel concept prior to or at the point of check-in. Dear Guest, we trust that this clarifies what makes Citadines different from the regular apartments of hotels that many of us may have grown accustomed to. I will be very glad to provide you as a gesture of goodwill with a daily housekeeping with daily replenishment of amenities on your next stay. A remark has already been indicated in your guest history to aid the reservation process. We look forward to welcoming you again at any one of our serviced residences. Best regards Christian
Guest User
Executive Studio 1 Queen bed
Menginap di Jul 2023
Family
2 ulasan
5.0/5
Outstanding
Diposting pada 13 Okt 2023
Very wonderful hotel, from the staff to the room to the location. It was right across a tram stop and close to the city. There’s a very clean and nice coffee machine by the front desk that is able to make any kind of coffee you like! The room was super clean, no issues with noise from nearby neighbors or AC. I would definitely stay again if I return to Munich.
Tanggapan dari Properti: Dear Guest, Thank you for staying with us and taking the time to share this positive feedback on Trip.com. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. From all of us at Citadines Arnulfpark Munich, we look forward to welcoming you again at any one of our serviced residences. Best Regards Christian Wiedemann / Residence Manager
Tripwow
One-Bedroom Executive Room
Menginap di Jan 2024
Family
5 ulasan
5.0/5
Outstanding
Diposting pada 4 Mar 2024
Great location, Good value of money and clean .
Tanggapan dari Properti: Dear Guest, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Best regards, Olena Yakovenko
Oi chi apple
One-Bedroom Executive Room
Menginap di Mar 2024
Family
1 ulasan
5.0/5
Outstanding
Diposting pada 13 Apr 2024
Good location, nice staff
Tanggapan dari Properti: Thank you so much for your perfect rating! We are thrilled to hear that you enjoyed our location and found our staff nice and helpful. Your kind words are greatly appreciated and motivate us to continue providing excellent service.We hope to welcome you back soon for another wonderful stay.Best regards,Martin WaldAssistant Residence Manager
Imbe
One-Bedroom Executive Room
Menginap di Mar 2023
Travel with friends
5 ulasan
5.0/5
Outstanding
Diposting pada 8 Apr 2023
The room is comfortable and clean, the staff are nice and helpful
Tanggapan dari Properti: Many thanks for the lovely review and for taking the time to tell us of your experience with us.I have already shared your kind words and feedback with the entire team here and they all join me in thanking you. I hope it is not too long before we have the pleasure of welcoming you back again.Yours sincerely,Martin WaldAssistant Residence Manager
Guest User
One-Bedroom Executive Room
Menginap di Okt 2022
Business travelers
2 ulasan
4.0/5
Very Good
Diposting pada 26 Des 2022
Nice place to stay. Warm welcome is expected. Nice staff as well.
Tanggapan dari Properti: Thank you for taking the time to post your review on Trip.comWe were delighted to read how much you enjoyed your stay and hope it is not too long before we have the pleasure of welcoming you back.Kind regards.Martin WaldAssistant Residence Manager