Zany the solo Traveler and Blogger
5 Juli 2025
Unfortunately and sadly, I would like to write this post that I got a bad-biggest experience from Novotel Group.
Housekeeping skipped or missed (Human error saith by Manager from that hotel) our room to clean and top up everything. They forgot to throw the trash and then when we came and entered the room; everything is remain the same :very messy: smelly.
The manager told me that they could provide a new room for us and could help to throw trash and topping up everything. I was ok (but it’s my last trip in Europe,I felt so tired and didn’t want to move again) but another my two friends were disagreeing with this situation to change the room. The manager gave me three free drinks but I denied them. I lost face bcoz of my friend.
I came and stayed there for two nights with my friends. All of my colleagues laughed at me bcoz of that situation (Housekeeping error) was happened. I really so sad for this manner.
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