Premier Inn Munchen City Ost

冷氣不足，位置不好，去到酒店職員話個system 壞左結果搞左成個鍾先check in到room...過程沒有任何補償同食物俾我地，水都無杯，完全唔似酒店，旅客都怕左

展會期間，性價比高的不好找

My wife and I spent a week at the Premier Inn Munich City Ost hotel during late July and early August. The reception on arrival was very welcoming and as we had arrived before the check in time, we were given access to our room. The room was all we had come to expect from a Premier Inn hotel - clean, very comfortable and with good facilities. The hotel is ideally situated with easy bus, tram and train access into Munich city centre and the conference centre at Messe. We opted not to have our room cleaned on a daily basis but found after a couple of days that the coffee making facilities, toilet paper and hand soap were not being replenished without having to ask at Reception. We asked to have our room cleaned but had to complain as the housekeeping staff did not do so. The reception staff were very understanding in getting the issue resolved. Without fail, the staff were engaging, professional and helpful in all contacts with them. Special mention must go to Blisse who went above and beyond in resolving the room issue.

We stayed here for 8 nights as a family and the hotel itself is about 30-40min away from the town centre. The rooms seemed outdated and most certainly not new. The staff is friendly enough but don't come across as professionals. We wondered if the housing situation next door also impacts this hotel as they certainly don't seem to cater for tourists much. The supplies were not stocked up and they appeared to have very little of them. As with every Premier Inn you have to ask to get your room cleaned but the rubbish hadn't been collected in two days. The breakfast is lovely and we slept well. Not sure we would stay here again as we feel that the focus appears on other areas, not tourists, for this hotel.

First, the web site kept creating errors. I entered 8-9 November but it repeatedly listed 7-8 November. I was able to make a correct reservation only by contacting the manager, who made a reservation for 1 person, not 2. The hotel room was clean and comfortable, though was quite a distance from the stairs and elevator. The staff was friendly and competent. If you plan to take a taxi, be SURE to get the address correct: Freisinger Strasse 94, Oberding. Our taxi driver first took us to the Airport Sud location instead of the Ost. The taxi ride from Terminal 1 to the hotel cost 23 euros. There is a bus, the 512, which stops quite near the front of the hotel and goes directly to Terminal 1. It cost 1.70 euros for a young woman but 3.50 each for me and my wife!?? The breakfast bar has a good selection, but is a bit pricey at 16.90 euros each.

My wife and I and our three adult daughters, visited the hotel in the middle of July 2023. We were a little late with our booking but found a 2- and 3-bedroom for a reasonable price. Unfortunately it was not worth the money. The location is not very attractive, since it is in a industrial area 5 km out of the city center. But this was not a big problem, because the public transport is close and works well. The rooms are actually okay and got what you need. But the cleaning and the maintenance are quite below level. The toilet was dirty when we arrived, the toilet at our daughters room could not flush and couldn't be fixed before the day after and we had to get our keycards refreshed several times each day. The hotel promises cleaning every second day, which is fine. But when this cleaning is not being made, and when it finally came the third day, some garbage and used glasses were not removed. This is not okay We will not come here again and recommend to spend a little more money and find a better location and a more descent standard