Hotelf1 Mulhouse Centre Ouest

I booked a room three months ago for this hotel which is close to airport of Basel. The hotel decided to cancel my reservation without sending a notification some hours before my arrival. Once I arrived there, I discovered that my reservation was cancelled due to a failed deposit (which was not specified in the reservation, especially given the fact that the payment was to be done in structure). The guy at the reception was very rude and not nice at all, he kicked us out in the middle of the night leaving us without hotel in the middle of nothing (no hotels around). I think that this is NOT ADMISSABLE AT ALL!!!! No refund of taxi and other expenses to come at this hotel. THIS IS THE WORST PLACE EVER

Arrived and nearly drove off but it was late at night - should have done !! Not the reception you would expect party at front door !!!! Couldn't park car till dealer had finished his business, 20 min to check in as reception manager decided todith home national first who paid cash €7 cheaper and in his pocket it went !! Groups of people in stairwells, room next door lady was busy with visiting guests !!! No towels really poor .....I booked late and didnt check reviews never again !!!! Also lots of rooms with lockboxes removed but being used.......strange !!!!!! I'm sure it gives you the picture.....dont stop here a sweatbox Ghetto Hellhole

Hôtel injoignable ou fait le mort.... J'ai annulée la chambre d'hôtel dans les délais et j'ai quand même été débitée! Voilà plus d'un mois que je tente de les joindre pour obtenir mon remboursement!!!! Une honte, du vol, même pas une réponse.

Je n'ai rien aimer au point de faire 5h de route après une journée à Europapark pour éviter de dormir là-bas. Endroit qui pue au sens propre et figuré. Vraiment, c'est à fuir (surtout si vous êtes avec des enfants). De l'argent perdu en réservant là-bas, photos trompeuses et toilettes et douches sur le palier. J'ai dormi dans des F1 mais celui-là, c'était au-dessus de mes forces. PASSEZ VOTRE CHEMIN