Vega - A Boutique Hotel by Lotus Leaf Hotels

Vega provided high class services which included cleanings. The facilities in room has hair dryer, tea/coffee machine and required toiletries. We didn’t opt for food services because we spend most of our time at beaches.

I don't even know from where to start. I booked the highest package for this hotel. My package had a lot of added benefits like welcome drink, complimentary high tea, free mini bar, complementary late check out, breakfast etc. When I reached the first shock I received was that the room was completely different from what was shown in the picture. Since cancellation was not available we decided to adjust for one night. There was no complementary welcome drink or high tea available even after I paid extra for it. We were denied for breakfast saying it was not included in our package. We had to go through another processto get our breakfast and late check out. I still can't believe that I paid extra for benefits and didn't even receive it. The worst part is there was no one to talk clearly. The receptionist had no idea what was happening and couldn't even communicate properly. Had such a great experience in North Goa and everything was washed away with this sour experience in South Goa

Hotel was not shown as in the pictures. Rooms were small and washroom shower was broken. Breakfast was good.