Tui Blue Palm Beach Hammamet

Mon mari et moi avons passé une magnifique semaine à l’hôtel Palm Beach Club. Le personnel est super gentil et serviable . Les chambres sont propres et nous avons bien mangé . Je le recommande

Our 12th visit to Tunisia and around 25 holidays in Egypt and Morocco - we are big north Africa fans for our holidays. Mixed feelings about this hotel. We visited the last week of November and the weather was fantastic. The hotel was very quite which was perfect for us - very chilled out. Very few children which suited us too. The room was newly decorated (level of finish wasn't brilliant in areas), not a big room and the open plan bathroom not our preference. Sadly, service was hit and miss. We have had far better in Tunisia - although some of the staff were brilliant, some were surly and downright rude on occasion. Really enjoyed the food in the Cullinarium (lamb) , however the dining room experience and food was average at best. At dinner time the restaurant stank of fat and grease (lack of extraction?) with slippy floors. Food choices were often poor - fresh fruits, breads were very limited with popular dishes not refilled. Not all bad, the poached egg guy was great on a morning and we enjoyed the food and service in the snack bar at lunchtime the couple of times we tried it. The beach in front of the hotel was covered in seaweed (nothing to do with the hotel) however the hotel's beach area was badly neglected and in a poor state - see photos. Sadly, the beach heading away from the hotel was truly awful - covered in litter, rubbish and debris (not the hotels fault) For us, the negatives outweighed the positives and we look forward to returning to Tunisia in March and April 2025 - but not to this hotel.

We have done a few all-inclusive holidays over the years, but this was by far the best food we have experienced, surpassing even our trips to Mexico and Dom Rep. If anyone states the lack of choice or taste, they are very fussy. Lived the local dishes and great salad options, cous cous was as light as a cloud. Lamb, beef , steak all well cooked and super fresh pizzas. We enjoyed the entertainment in the evenings, and the team are a credit to you. My only flaw was I thought some of the local alcohol was not to a decent standard, and some of the cocktails were disappointing. Mixers were also flat at times as poured from bottles, but as I say, I wouldn't let this put anyone off. Weather was a bonus all week as I went to put my heating on as we got home I already miss the place.

This is a lovely little resort, and there are many excursions for those who don’t want to stay in all week. There’s a good range of activities while you’re here, the tennis courts are lovely and the pools are very alluring. The food is lovely - lots of choice. During breakfast it’s more or less the same but there is good variety in the afternoon and evenings. It isn’t everyone’s cup of tea but I appreciate their attitude to food waste and oftentimes I’ll see that they’ve reprepared something that was made prior - food safety wise I am aware of someone else staying that did get food poisoning but it doesn’t seem to be a mass issue. The tables occasionally didn’t have any cutlery and were only half cleared, leaving us to scout around other tables for cutlery and wander around with full plates for a seat. The hotel room is very comfortable and airy, although after September they do not have air conditioning on which we only found out when we got there, so we slept with the windows open which suited us fine. There was someone else’s bikini in our cupboard when we arrived, which reception tried to say was from it falling off the above balcony. Whilst physics wise it didn’t make sense, I did get the feeling that throughout the stay the housekeeping don’t clean very deeply, but I will say they’re here every day :) The staff are super friendly, especially the sports team. We found ourself a bit confused with the check in process at the start but that’s about as much mental work as we needed to execute. I will mention that one of the main team we noticed all week was making efforts to charm the female guests, and on a couple of occasions we’d see him touching and taking women back to their rooms - I think we felt weird about this primarily because he was still in uniform and morally I was indecisive on how appropriate that was. Overall, we had a good stay! I would say I probably wouldn’t pay prices that weren’t off peak, but that’s just based on my prior experiences with holidays. Although, it was a very pleasant introduction to TUI Blue at a very attractive price and I would consider it good value for what you get :)

The food and drink were of high quality, and most of the staff were friendly and helpful, often bringing drinks without being asked and ensuring there was a table reserved at meal times. However, there were a few issues that could have been easily resolved. The air conditioning was turned off throughout the hotel, leaving all rooms uncomfortably warm, around the high 20s. Despite multiple complaints, the air conditioning remained off, making it difficult to sleep. This should have been mentioned in the booking information, as it is with other hotels. Additionally, the WiFi was unavailable for half of our 10-day stay. Normally, this would be a minor inconvenience, but as a TUI Blue hotel, all bookings and activities are managed through the Blu app, which was unusable without WiFi. Lastly, there was a significant influx of seaweed on the beach. While the hotel couldn’t control this, they could have addressed the flies that swarmed the hotel as a result, which became a major annoyance.

What a fantastic ,holiday we have had ,the entertainment ,is fantastic ,the activities they have are great ,I feel more fit joining in they have something on a few times a day , ,Food is lovey ,beach is nice ,a la carte food was amazing last night , you get 1 visit per week , the restaurant food and snack bar the food is nice , you need to visit this hotel , I will be back