A Hotel Inn Sunapee

This place has changed. New owners. I've been coming to this hotel to visit friends in the area for a few years and have always had a good stay, but recently it has come under new ownership. This review is for the new owners. I walked into this hotel I used to love and saw the there was now a tablet instead of front desk staff. There was a man in front of me who was trying to check in and he was unsuccessful and was calling for assistance. When I tried to check in it said that i did not have a reservation and I had to call a phone number for assitance and was put on hold immediately. Mind you, this is not late night, I am there at 3:45 pm! I finally get ahold of someone and get a room number and pin and told to fill out paperwork online to complete the check in process. I get to the room to try to unload my luggage and the key pad door code won't work and just stops lighting up all together essentially locking me out! A kind housekeeper was down the hall and was having issues with the door too. We waited about 10 minutes for the keypad to start working and she put in her code to reset it. Same issue trying to checkout too! The damn tablet is a piece of junk and I feel so bad for the housekeepers. The poor housekeepers had to deal with a loud beeping alarm ise that they had no idea how to handle and had to figure out while they were left alone! Another point is, this place needs front desk staff to provide security for the tenents and housekeeping staff. Anyone can walk in this place there is no security!

Overall great hotel. Love the digital first check in and check out. Only downside are the thin walls.

Loved the location, friendliness of staff and the lobby/room style - exactly what we were looking for.

The lobby in the hotel is very comfortable. The room was clean. There was an issue with my code working. It was resolved. During the second evening, however there was a loud dripping/banging sound coming from the HVAC system. I ended up turning it off, but it kept me awake for a good part of the evening. Also, there was no soundproofing. You could hear people very easily either next-door or above you on the second floor.

The style of the room was unique and cozy. Definitely made our stay more comfortable, even though we were only staying for a day. Appreciated the convenience of the tablet to check in and check out.

Comfortable hotel with a retro vibe. Rooms are a bit sparse, but they are modern, clean, and fairly spacious. Rooms feature updated bathrooms, smart TV’s and super comfortable beds. This hotel is great value for the price. Highly recommend, would stay here again.