Days Inn by Wyndham Sturtevant / Racine / Mount Pleasant

The location was conveniently in the middle of everything we wanted to do. Cleanliness of the hotel was just okay because it was run down and needed repairs. The toilet paper holder featured in the picture below was barely stuck in the wall and every time you wanted toilet tissue it was just asking to fall out onto the floor. The mirror in the main room was discolored from constant cleaning and the carpet had several stains that I just don’t want to know where they came from. On the other hand, the hallway smelled of smoke, but our room had no odor. I called before booking to ask if they had a hot tub and The gentleman who picked up said they had a hot tub and it was working; however, they did not have a hot tub just a pool, but at least it was heated. Breakfast left a lot to be desired; there were limited options, the cinnamon rolls were dry, eggs and sausage were over cooked or dried out, and the batter to make the waffles just didn’t taste right. The only good thing at breakfast was the coffee and orange juice, so, unfortunately we could not enjoy the complementary breakfast and had to eat out. We stayed for two days and at 11 AM on the first day our key card stopped working. It appeared as if it happened to everyone staying more than one day, because there were several of us waiting at the counter. When we went down to get the card serviced they were nice and accommodating, but it was still an inconvenience none the less, because we paid for two nights.

The room smelled like pee. After asking to change rooms, there was nothing done to resolve the issue. I left a message asking to be connected to management, and after leaving a detailed message, still have not received a call back. I will never stay at a Days Inn again.

No drinking glass in the room. Not enough blankets in the room. Noisy air vent in bathroom. Towel rack was about ready to fall off the wall. For a handicap room which I did not request. It had a step over the side tub and it looks like it would be hard for people in wheelchairs to get into the tub