Ulasan City Hotel Mostar

訂了兩間房。房子設施很老。沒有燒水壺。沒有mini bar.純凈水沒有提供。房間很臟。床上有很多小蟲子。地毯上還有注射針頭。與前台交涉後。衹幫我們打掃了房間衞生。打掃完衞生仍舊很差。住了兩晚。身上被蟲子咬成這樣的。晚上蟲子都在臉上跑。住這裏的基本都是報團的。建議報團的慎重選擇。很少評價一家酒店。但這家衞生堪憂。前台服務態度良好。

房間不乾淨 上一批住户的頭髮 葯品針頭都還在房間裏 房間裏有不知名的蟲子叮咬 去前台要求更換房間前台告知衹能幫你打掃房間 不能更換 住了兩天身上多了一身的包

還行 位置還可以 酒店設施比較少

還不錯，房間很大，對得起房價

也就2到3星的水平，不過附近有一個很不錯的餐館，早餐豐富。

房間乾淨衞生，熱水充足，就是房間裏面沒有配備刷牙用的杯子。

房間夠大，大床很舒服，有早餐，前台帥哥服務不錯，房間非常乾淨

有地下車庫，早餐豐富，服務好，總之很滿意。

This hotel does the job for visiting Mostar. It’s got spacious rooms and the bathroom was clean with nice towels to use. The room smelt of smoke. We had a none smoking room which seemed a bit pointless when staff were smoking in the corridors and stood outside our room with the door open when working so it just turned our room into a smoking room. The room was very basic with no tea/coffee and a phone older than my nan. There is good free parking but you lose being close to the old town where you want to visit. It’s a 30/40 minute walk or a 5 euro taxi. The staff are really friendly and very helpful while speaking good English. The stay included breakfast which wasn’t up to much. I could even get a cup of tea the days that I was there as the order of tea hadn’t come in apparently. But the buffet was ok. How you’d expect it to be over here. It’s a nice enough hotel and I’m not sure what others in the region are like as only stayed here. So this could be far better than them. But as a worldwide comparison it’s 2/3 stars for me

No soap to wash your hands, no gel to have a shower, everything is empty . No minibar , no bar on the ground floor to have something either hot or cold, it seems to be the policy of the hotel.Heating is a real disaster with air conditioning devices lets not mention beds ……. Far away from the city centre….. I wonder , how is it possible it is a four star hotel ?

The rooms are renovated in an old outdated building located a long way out of town. Staff are not easily identifiable as they wear just casual jeans and t-shirts. Breakfast is served in a big noisy camp-like dining room. There is no catering for food allergies. This definitely not a 4 star standard and was the most disappointing on our Balkans trip.

It is my 4th. time in this convenient hotel which is well located. Rooms are large and comfortable. Breakfasts are rich and tasty. Receptionists are very welcoming and helpful. 2 large elevators. I came as a tour guide from Israel with groups and they enjoyed their stay.

For the price we got (two adults one child) the hotel was excellent. Room was big and clean. The bathroom was new and cleaned properly. The room was a little cold so we had to use the air conditioner on warm but that was not an issue.

Good: Rooms are spacious, very comfortable and clean, AC and TV okay, friendly & helpful staff, across the hotel is supermarket and night club which can be both, advantage and disadvantage Bad: Poor breakfast, no vegetarian/vegan or gluten free meals, no fresh juices, fruit wasn't fresh either, no soy or oat milk for diary intolerant guests. Staff are friendly but non of them wared professional clothes, just jeans and t-shirts. Designated smoking area is right beside the dining area and unfortunately isn't divided like it is supposed to be, so the guests are having breakfast with smell of cigarettes smoke from lounge area. Internet connection wasn't working properly, mostly no connection when doors were closed. Hotel is pretty distant from the city and all the amenities, fortunately taxi is very cheap and can take you downtown for cc 5-7$. Would recommend this place, but it needs a lot of updates.