Ulasan Fergus Cactus Garden

Nourriture affreuse, difficile de faire plus mauvais Plats chauds servis froids, légumes pas vraiment cuits, aliments de très mauvaise qualité. Clientèle allemande et slave essentiellement

We had the best time at the Fergus cactus hotel. The hotel was clean and friendly but what made our stay for us was Leni the entertainment guy, he works so hard everyday making everyone laugh and getting us to join in all the fun and games, he was brilliant and made our days Thank you so much ❤️

We will not go back, we had two single beds which keep going apart, not sure why we had two single beds put together, food was average, service was average, entertainment was good sadly they don’t provide a gluten free menu only bread roll when you asked for it. The beach is lovely and great bars and restaurants around plus designer shopping for the ones who love a label.

The room was lovely. Great view and cleaned every day yet could have had better quality tea/coffee/milk selection. The pool area is quite small and gets busy so I’d recommend using the terraces. However, the “terrace bar” opens for about 2 minutes every other Thursday! )i.e it was never open) so take your own refreshments. Plenty of free water around the hotel so that was good. WiFi was shocking in the room. Works best outside and in reception so they could improve on that. We were half-board and had access to breakfast and dinner. The breakfast was exactly the same every day. Not a great deal of variety but manageable. Personally machine coffee is not my favourite and this one was incredibly bitter (cheap). The “waiting” staff were slow to clear the tables so we did it ourselves most of the time. Evening meals were again very limited on their variety. Unfortunately, I got food poisoning on the 3rd day. Not sure if it was the pork, pasta or chicken but I was laid up for 2 days and was vomiting badly. After this we both started paying attention to the food and the hygiene in the restaurant and we found that lots of their food was recycled, which isn’t a bad thing. However, leaving meat and pasta out under warm lights then refrigerating then serving up again is abhorrent. We witnessed cross contamination with raw chicken being picked up with the cooked chicken tongs then plated up. It became clear also that bacteria grows in abundance on pasta and rice (Bacillus cereus) I was throwing up after the chicken and eating the pasta. Some evening vegetables that had been out for hours would then be served at breakfast. I dread to think where it had been stored overnight! We also witnessed a kitchen staff member wandering around behind the food counter adjusting his trousers frequently and putting his hands down his backside, to then pick up food, which had dropped out of the bowls, with gloveless hands. A majority of the plates were always wet or dirty. The glasses (when they had them!) were stored upside down on plastic trays which was never cleaned so be wary of that. The spa, again, was lacking that plush feeling. Paint peeling off ceiling, dirty towels left for 24 hours. Broken showers, cloudy water and dirty filters in the plunge pool. We had the company of a cockroach in the spa which the young girl quickly got rid of. Admittedly she then did give us a free hour the next day. Overall we just felt the public areas were lacking in cleanliness which made us cautious and apprehensive. We ate out on the last night as we couldn’t bear the thought of sitting on that canteen any longer! We just felt the hygiene for a 4 star hotel was appalling. It’s a 3 star minus at a push so don’t expect lush. Finally, be aware of Sara on reception. As she’s incredibly unhelpful and rude. I say this because you have to leave a cash deposit of €10 per beach towel. When you come to hand them back you MUST have the receipt which was given to you when you checked them o

Im currently staying at the hotel and I’m glad I didn’t listen to the reviews regarding food. There is plenty of choice and unless you are a really fussy eater then there is stuff for everyone. The only thing I will say that has let it down is we are on the 4th floor which is directly under the gym, it’s currently half 9 at night (early for some) but for the last hour there has been people slamming the weights on the floor which shakes the whole room. I feel like the gym should be situated on the ground floor. Pool area is lovely, all inclusive is pretty good although not many cocktail choices. The wellness spa is lovely and brilliant massages. Staff are friendly and welcoming.

Absolute gem of a hotel staff are attentive and really make you feel at home. Pools a little cold for me but the kids loved it. We stayed in the junior suite and had a lovely room with sea view from balcony. Cleaned daily and had very comfy beds. Entertainment was really good also, great selection for the buffet and all in all a very clean and happy staffed hotel.

Don’t take any expensive clothes to this hotel, they may get stolen from your room. We stayed in February and my Husbands Schoffel got taken out of the wardrobe, the hotel were not very helpful when we reported this and since being home I have emailed them and basically got told that they can’t blame the cleaning staff and that nobody knew anything about it, well they are not going to admit to stealing it and other than us the cleaners were the only ones going into our room. So be careful what clothes you take to this hotel with you on holiday.

Hotel is in good location, staff are friendly and helpful,Leni is amazing with entertainment there’s always something going on from 8.30pm. Going off the 4 star hotel I would personally say it’s a 3 star as rooms are not immaculately clean and there was damp on our room roof and mould in the bathroom shower and no fresh glasses or coffee, milk etc in the room every morning when the maids went in. the restaurant food is okay, there’s always something you can eat but not much choice at all, Mostly fish. I know you don’t stay in your room all day but you expect it to be clean and fresh glasses and mugs and coffee etc… everyday.

I'm very satisfied, I've had a wonderful time in Fergus Cactus Hotel. The atmosphere here is very good. All the staff are very nice and helpfull and keep smiling all the time, especially: Leni and Mirella and Adrian 😁. The food is fresh and tasty. Rooms are big and beds convenient. Perfect place for relax and spending nice time with friends and family.

Don’t pay attention to the comments saying the hotel is run-down — a bit of peeling paint on a wall doesn’t compare to the friendly atmosphere, the caring staff, and the excellent food. If someone is bothered by a slight touch of age in this hotel, they must be petty. After all, we come to a hotel to have a good time, not to meticulously inspect the quality of the construction work. One of the best hotels I’ve ever visited — I recommend it to everyone. The food is delicious, with themed dinners every evening, and it’s not just a name — you can truly feel the Mexican, Asian, or Italian vibe on your plate. If there had been a Polish cuisine day, we’d probably have had bigos like grandma’s and pierogi that tasted homemade. The lunches were amazing — seafood paella, dishes full of local flavors and aromas. Breakfasts were great too, and you can enjoy them outside while soaking in the view of the surrounding mountains. Once again, fantastic location, close to the promenade and a beautiful beach. The hotel is a great starting point to explore the entire island. And the crème de la crème of the hotel — the phenomenal entertainer, Lenny. It’s rare to meet someone so dedicated to their work and with such a great approach to kids. If more people were like him in their fields, the world would be a better place. The fact that this is the first time in my life I’ve ever written a review for a hotel says it all. More places like this, please!

Had hoped reviews of food were wrong. They were not. Food was just awful. Same every lunch and dinner, low quality meat I was nearly sick on. If you stay, be prepared to pay extra to eat out - we had to, which as a family of 5 was not cheap. Supermarket was handy too. Hotel fine otherwise, but food really put us off. Kids got bored as not much to do.

I rate my stay at this hotel very positively. Nice staff very nice, food very good, fantastic animations. Leni is great and Klara is at the reception. Our best town on the island of Morro JABLEEverywhere close and beautiful beach. Stay very successful

Good location for the hotel closed to the beach the food is average they can work on dessert menu . The water in the pool is cold so almost nobody will go in the pool. The jacuzzi on level 6 warm in the first 2 days after this cold. For me it feels like they want the guests to not stay at the hotel during the day and go in different places e.g beach, excursion etc

I had a fantastic holiday staying at the cactus garden. The activities leader Joe was brilliant he provided some great activities and made my holiday so much fun. He involved everyone in the activities and delivered them so enthusiastically. I thought the food was excellent and I had a lovely room with very nice facilities. I enjoyed my holiday so much that I will definitely be booking another holiday at the cactus garden