Residence Inn Morgantown Medical Center Area

Great hotel with lots of room options. Our room was spacious and had a large TV. The bed was very computable and the pillows were great. It was perfect for us because we had a full kitchen and refrigerator. The staff was extremely nice and very accommodating. Definitely recommend for anyone going to a WVU game or visiting the hostility.

My husband was there for a cancer surgery followup. He's a disabled veteran and amputee. The staff was very accommodating, helpful, friendly and kind. Our stay was very enjoyable. The room was very clean and very spacious. The little kitchen was awesome and very useful. We would recommend this hotel to anyone. Wonderful place to stay for a great price.

We got there and when I went to check in,they said there was no room available.They made arrangements at another hotel and paid the difference,but I was not informed of the change til I arrived at 11pm

The service was excellent.

Room size nice with full kitchen. Bed in our unit had cozy sheets but bed sunk in middle. Could use a new mattress. We were in unit 210. Easy to find, right across from hospital, great for anyone needing to stay close.

We didn’t have enough towels or linens in our room so we needed to call to receive them. They were helpful and fast to get us what we needed. Nice pet friendly venue. Didn’t clarify the $7 per night parking fee when we checked in which was surprising to see for a hotel in Morgantown. Good room size, and kitchen was stocked with necessary items. Liked the full fridge. Couldn’t locate an ice machine on our floor - not clearly marked.

Everything was as to be expected. Clean rooms and friendly staff. Only complaint is we had a pull out couch for our son and there were no linens in the room. Called 2 times to FO and was told they would bring them right up. Well 25 minutes between each call and nothing. Eventually I had to go down and get them. Not a big deal but no need to BS me, just ask me to come get them.

My mother has significant difficulty standing up from a seated position, particularly from lower seating surfaces. While I understand that the bed was lower because we were assigned an accessible room, the condition of the mattress was completely unacceptable. It was so worn out that anyone sitting or lying on it immediately sank into it, making it even lower and providing virtually no support. The combination of the low bed frame and the severely worn mattress made it extremely difficult and unsafe for my mother to get in and out of bed. To make the bed usable, I had to remove the mattress from the pull-out sofa and place it on top of the existing mattress to increase the height and provide enough support for her to safely sit up and stand. This should not have been necessary, especially in a room intended to accommodate guests with accessibility needs.

Staff was very nice. Good location. Room was overall mostly clean, but there was a red stain on carpet by the bathroom sink that I probably would have cleaned for future guests. Bathroom smelled of urine, not sure if shower curtain needs to be washed/replaced but that was a bit off-putting as well. This is for room 408 by the way.