Ulasan Pacific Beach Resort

No information provided before booking about the pool and kids games room being under construction. Our room had a great view of a concrete slab that slightly resembled a pool. Whilst looking into the neighbouring resort that had a nice pool. Having two boys aged 8 and 10 and showing them photos of where we were staying only to arrive and find out we couldn’t even go for a swim in the pool was very disappointing. Paid the extra money to stay there just because they had a nice pool and games room. Receptionist was unavailable and useless. Couldn’t even provide a second key let alone a parking spot for our room. Wouldn’t stay there again.