Hotel Hot spring Montreux

I am very happy to stay at this Autograph Collection Hotel in Montreux, which is just opposite the Montreux train station and across the street. The hotel facilities and services are first-class. It is the best value for money hotel on our trip. The hotel room has a small balcony to enjoy the lake view. Everyone should try to book a lake view room. The sunset is amazing! The breakfast is very rich and is of domestic and international five-star standard. The hotel toiletries are all L'Occitane. A deposit of 200 Swiss francs will be collected at check-in and will be returned after check-out.

10 min walk from the train station and facing the lake, the location is great and the view from the small balcony is awsome. The hotel is getting old. Even if it is well maintained, renovation and modernisation is needed.

I stayed in 10 hotels during my trip to Switzerland, but this was the only one I had a bad experience with. The main problem was the front desk service. We booked a triple room, but we were given a double bed room. We negotiated with the front desk three times. The first time, they said they would handle it and asked me to wait. After waiting for a long time, no one handled it. The second time, they said they would separate the beds, but it was still not handled. The third time, they said they had a sofa bed (actually they didn't), and asked when it would be handled. The front desk said they didn't know 🤷. Later, the room attendant finally came to separate the beds and helped us add a folding bed. The front desk service is not worthy of a five-star hotel. Other restaurants and environments are good.

The hospitality at Mona hotel is the best we have experienced throughout our trip in Europe, the room has great view and clean. The free mini bar and breakfast was great! We had so much fun with the bike rental hotel provides. The only downside may be the design of the toilet shower is not quite user friendly and they could add more lights in the room. We enjoyed our stay and would return again.

The transportation is very convenient. You can take the bus from the train station to the hotel in one stop. Thank you very much for upgrading us to the five-star hotel where we checked in. The lady at the front desk was very friendly and enthusiastic. The room we stayed in was spacious and bright. Except for the lack of toothbrush and toothpaste, there were slippers and other toiletries, and the toiletries were high-end. There was a small incident because although two people applied for it when making a reservation, only one person's name was reserved, so we were only given a travel pass. When visiting the ancient city of Chiyong, we need another transportation card to get a 50% discount. , fortunately, I got the number of another transportation card through phone communication. Hope this is noticed when checking others in. Overall, a very satisfying stay experience

Fabulous hotel with even better service…really made to feel welcome and appreciated. Will definitely return 😀

The room size is in line with the description, the ceiling is quite high, and it feels good. The bathroom is newly renovated, clean, and not small. The room has been repainted, and the carpet has been replaced and is very clean. The doors and windows have not been replaced, and the old hardware is okay, but it can't be repaired. Toothbrushes and slippers are not provided. The restaurant has a rich menu and is open on weekends, so you don't have to worry about food and drink. In general, the price-performance ratio is good.

The space is large, the infrastructure is available, the environment is good, the view is average

If you are looking for a modern hotel, go through the way! The property is located on the lake (sumpy view from some rooms and to a lesser extent from the restaurant), in the overwhelming charm of its Belle Epoque style and in the careful service provided by the The smallest is the great indoor pool at the ideal temperature, flanked with its sauna/hammam. This little jewelry takes place in the magic screen that is the station of Montreux