Hotel dekat Capilla de los Dulces Nombres, Monterrey

We rested in this hotel with our family from 04/30 to 05/04/2023, my husband and I were in the same room, and my mother-in-law was the other, the rooms were almost identical, with a few exceptions, there was no refrigerator in the mother-in-law's room, and in ours there was no table with chairs, which I was in my mother-in-law's room. Let's start with the positives of the hotel, very large and comfortable beds, which could accommodate up to 4 people, the spaciousness of the room, the cleanliness of the rooms, the air conditioning works perfectly, there is food and drink delivery to the rooms, excellent location around the hotel there are many eateries, cafes and restaurants with a huge gastronomic variety, boutiques and shops with clothes, shoes, souvenirs, pharmacies, there are many currency exchange points nearby, a metro station. And now the cons: our rooms overlooked the hotel lobby, which is why the room was almost always semi-dark, which created a depressing state and we had to constantly be there with the lights on, there was no hair dryer in the rooms. Another inconvenient nuance was that only one electronic key (card) was given per room, but without this card you could not even take the elevator to your floor, because to ride the elevator you also had to put the key inside the elevator before choosing the floor , and without this, the elevator simply didn’t go anywhere, but even if you try to drive with another hotel guest using his card, you won’t be able to set several floors, the elevator will drop you off on the guest’s floor, so my husband and I had to go out everywhere together, since the second one is just could not get to the floor or to the room without this electronic key.

Este hotel tiene muy buenas instalaciones, amabilidad y buena ubicación

We were very happy to stay in the hotel and we were very happy to stay in the hotel. We asked for an extension of the room delivery time and only noticed that the reservation was said Check-out 12:00 p.m. Very bad administration.

Very good and warm service made me feel warm in a strange city. Most of the staff in the hotel speak English. Even if they can't speak, they will call English-speaking people to help. The restaurant upstairs is cheap and delicious. The view is not bad. The room is very clean. Every day, I will clean the hotel. Downstairs and nearby are also very lively. Very recommended! !

very good very beautiful Latin American style hotel Breakfast is very cheap, 170 pesos for two people, 200 pesos plus 30 yuan for tip Around RMB 80, the meal is delicious The lunch at noon is also delicious The room is big and spacious. The bathroom and toilet are well designed The bed is a bit soft but comfortable I didn't go to the swimming pool, I don't have time, it's a bit cold outside now

It's OK, the overall service is OK. The reception is very polite. You have to take the elevator from the first floor to the hotel lobby. The windows are sealed, it would be better if it could be more ventilated.

This is international hotel, the service staffs of front desk can speak English and very friendly. In the room,there's room service on24, even you are hungry very late. Very good.

A very comfortable and quite central place, many options close to get out and know

Super location, very clean, you only with attention from some employees is not the best, but outside there, I love.

The room is a bit old, but very clean, there is a 711 convenience store nearby, there is a big park nearby. Overall it is recommended and the breakfast is very delicious.