LHP Hotel Montecatini Palace & Spa

Ottima struttura moderna ambienti puliti. Colazione a livello dell’hotel Personale professionale e gentile. Al centro di Montecatini Terme.

We stayed at the LHP Hotel Montecatini from April 24th to the morning of April 27th, and it was truly a memorable experience. From the very beginning, we were impressed: the hotel's location, nestled near the park and just a short walk from the town center, is simply perfect. The property itself is beautiful, and the wellness center is a true haven of relaxation. I had the rare privilege of enjoying the gym and spa area completely on my own — it was a revitalizing experience that I will cherish. The atmosphere throughout the hotel is warm, unique, and absolutely priceless. A special mention goes to the staff, who made our stay even more extraordinary. We were warmly welcomed by Francesco, whose kindness and professionalism made us feel cared for from the first to the last day. When we requested to lower the minibar temperature in our room, a technician promptly arrived and resolved the issue efficiently. The housekeeping staff were also incredibly polite and attentive. A heartfelt thank you goes to Gaetano, the restaurant manager at the hotel’s Francy restaurant. During Friday's lunch, he enthusiastically accommodated my request for a vegan meal, offering exquisite dishes prepared with great care. His professionalism and dedication made us feel truly pampered. We stayed in a Superior room — elegant, spacious, and equipped with every comfort — making our relaxation even more enjoyable. I wholeheartedly recommend LHP Hotel Montecatini to anyone seeking a genuine wellness experience combined with impeccable service. We can’t wait to return!

Beautiful older hotel that has been nicely upgraded. Good, quiet location about a 10 minute walk from the town. Room very comfortable except for the lack of air conditioning due to "seasonal adjustment." Front desk not accommodating at all with this. "Just open the window" they said, which wasn't enough, it was still too hot. I have never stayed at a hotel, particularly a spa hotel that didn't provide body lotion. A first. My questions regarding using the jacuzzi without booking a spa appointment ping ponged between the front desk and the spa. It was a wonderful, large jacuzzi which I finally found on my own. Maybe they don't want paying hotel guests using it? Odd. Could be a great hotel with a bit of staff training and a slight loosening of the purse strings. Cough up the lotion!!