Grand Hotel Plaza & Locanda Maggiore

The Grand Hotel Plaza is very central for Pisa, Lucca, Sienna, San Gimignano as well as nearby villages. We walked up to M/Alto in 45 minutes from the Hotel but took the lift back down. We ate extremely well (half board) with well balanced dishes different every night. Breakfasts have something for everyone. Staff are really helpful, professional, and friendly - nothing too much trouble! It must be the highest bedroom and grandest dining room ever for us and always so clean. Slept well in a very comfy bed with amazing views over the Plaza and distant hills, shower was good, room safe and kettle most welcome. Cannot comment on the outdoor pool which remained closed. Do not miss the Spa (Terme) with spa tasting and a weekly opera, it,s beautiful. A midweek opera recital we thoroughly enjoyed and recommend if available. Train station is only 10 minutes from the hotel but as part of a group (Travel Dept) we were dropped 100 yds away - no problem! Lift serves all 4 floors taking 6 at a time. Hotel bar is cosy and open late. Highly recommended. Richard -UK

We're just back from a 5 night stay arranged by Gate1 (On-Your-Own non-guided Tuscany tour). Had taken the identical program in 2019 staying at the Minerva (acceptable but, more shabby chic). We were note expecting Ritz Carlton or Four Searsons. Plaza's a mature old gal with still good bones. Can't beat the location - Right on the main city square. As others have noted - it is QUITE noisy until very late at night. We were in the front of the building - Room 427 - and sleep with windows open....so. If you're a light sleeper - use ear plugs. Being early April, I'm not certain the AC had been activated - other than outside noise, the room was comfortable. Bathroom was efficient and kept clean daily. WiFi? I was able to view YouTube adequately well. Room lighting could have been better but, my eyes are getting older so....YMMV Breakfast - generous European buffet. Staff fine.

The service was excellent. The motel setting on the plaza was beautiful, looking out our window to see the plaza below was a bonus. The motel decor was top notch and the breakfast buffet was very good. The young man that worked the front desk was there every morning and evening and was very helpful with advice and ideas for exploring the city and the Tuscan countryside. It felt like I had a personal consierge. I highly recommend the hotel plaza l&m.

fantastic location, marble was everywhere. Beautiful view below from window- even looking at a merry go round! Cleanliness -good overall Room size- large room with big armmoire. Bed comfort- great Food- has non crispy bacon & scrambled eggs Safety - so beautiful & calm. & clean right outside the front door in the early mornings One key is very inconvenient for 2 roommates. No other option.Had fluffy soft towels. CONS- Told that safes don't work.,poor shower with tall shower head & small amount of mold. Has one poor coffee machine for our tour group. Held up time when time was limited.

I didn't pick this hotel it was part of a trip to Tuscany booked via Travel Department. It certainly wouldn't have been my choice. See below why. Firstly the positive views. The hotel is in a great location for touring Tuscany with a train station across the road, with trains to Florence, Lucca and Pisa. Negatives of which there were many. The hotel is old and would be very elegant if it was refurbished, sadly this has not happened. The bedrooms are dark, small with mismatched furniture, the bathrooms either have bath with shower over or a small shower. The ones over the bath, are actually hand held so don't expect to stand under a shower of cascading water. The food is awful, breakfast is the same everyday with limited choices available, dinner was inedible. Most of our tour opted to eat out instead of at the hotel. The bar doesn't open until 5pm and closes early, in addition there is no bar or snack service at the pool. We had a lady at the pool kiosk on one day out of the seven we stayed there. There are no information packs in the hotel rooms either, and if you are lucky you will get a safe that works, several people on our trip advised that there room safes were locked shut. It looks to me that this hotel is staying afloat because it is being booked by tour groups. We have travelled all over Italy and I'm sorry to say that the standard of this hotel is well below par in comparison with other Italian hotels. I would not stay here again.

The Grand Hotel Plaza is a lovely, slightly old fashioned hotel in the very centre of Montecatini Terme. It is a grand old building with beautiful sweeping staircases, high ceilings and chandeliers. We stayed there for 10 days in a room on the first floor overlooking the central square. Our room was a reasonable size with a large bathroom. We found the air conditioning worked well. Although we were right above the square, the combination of double glazing and shutters kept the noise from outside to a minimum and didn't disturb our sleep. It was wonderful to walk out in the evening after dinner to enjoy the music in the square. We stayed half board and very much enjoyed the food. There was a set menu but with choices for first and second courses. Our waitresses were really helpful with my husband's food allergy, pointing out which choices were suitable for him or which could be adapted by the kitchen to make them suitable. All the food was typically Italian, very fresh and delicious. The helpfulness of the waitresses was matched by the standard of service we had from all the staff in the hotel. Other reviews have mentioned Elena who was in charge of the hotel pool and we agree she was there to make sure everyone she came into contact with had the best holiday possible. The hotel is a short walk from the station from where we made several trips to the beautiful cities of Florence, Lucca and Pisa as well as nearer towns of Montecarlo and Pescia from where we had some wonderful walks. Overall a lovely, grand hotel with amazing staff. Thank you for a wonderful holiday.