Milton Keynes South

Great Premier Inn. Room a little tired. Great Breakfast. Lovely staff Chelsea was great at breakfast. Outstanding value. Located ideally for our activities. Will be back next year. ..................................................

Honestly I was expecting a bit better from this premier inn since I’ve stayed in multiple before! The layout is a bit confusing since there’s so many stairs everywhere, but you will get used to it. My room was located near the far end of the building. The bed was well made, however the corner of the ceiling in the bathroom started to flake. There was damp/mould near the window. The heating wouldn’t work, therefore the room was always freezing cold. Staff are very polite, and the breakfast is not bad. A larger range of food would’ve been better!

On arrival, we were met with the unpleasant surprise that half the hotel was essentially a building site due to the attached restaurant undergoing renovation. After a long, exhausting day of work, we found there was absolutely no facility to eat or even grab a drink—a basic amenity one would expect. When we raised this with the reception staff, we were brushed off with the excuse that it was "mentioned on the website." Not only was this information buried (if it existed at all), but it was also completely absent when I booked the hotel for three of us working on a local event. While the hotel itself was up to the usual Premier Inn standard in terms of comfort, the lack of any alternative arrangement for dining was shockingly poor service. This level of disregard for guests' needs is unacceptable and has left a lasting negative impression.

We chose this hotel for a one night stay before attending a special family celebration. It was dark and raining for our arrival. It was a good job the sat nav was accurate as the hotel signage was not illuminated and would have been very easy to miss. The associated pub/restaurant is closed until March 2025, so we had to go elsewhere to obtain food. Our room was on the second floor but there is no lift. The receptionist was friendly and efficient. Sadly, the room initially allocated had a defective bathroom but we were promptly moved. Only 1 towel set was provided but again more were promptly supplied on request. The hotel was one of the most tired Premier Inns we have stayed in, but was quiet and comfortable.

booked three rooms one double one triple and one family, there was only one double bed in the family room and this was at 20.00. my sons children had to wait for this to be resolved before they could go to bed one child is just two. simply not good enough. also wasn't informed that the adjacent pub was closed hence the reason we stayed out until 20.00. really really poor.

Good night sleep, room was clean and tidy when we arrived. Had breakfast the following morning was greeted by Chelsea, who attitude was very cheerful and friendly as soon as we step into the room. She was kind and was helpful. Everytime we saw her she was smiling or chatting away to guests. Thank you.