First of all, there are two different buildings - Ostria hotel and Ostria studios, 5-7 minutes walk from each other. We were asked beforehand when we arrive to the studios, I marked the time period and asked someone to be in the building to give us the keys. But in the mentioned time there was no one. So my first advice - go first to the Ostria hotel (even if it's uphill), it's on the way to Ostria studios, and take the keys there. Another disadvantage - the WiFi didn't work at all. But actually for me it was even better, I could normally relax :) Other things are all perfect: location - in the quiet place 5 min to Papikinou beach, 10 min to the Adamas port; Room -spacious, comfy beds, AC, new stylish furniture, nicely decorated, "welcome" bottles of water, cleaning every day, adorable balcony we spent many lovely evenings at :) ; Breakfast - one of the best breakfasts (or even just the best) I ever had in Greece - traditional homemade Greek pastry, omelette, Greek cheese, toasts, various types of bread, various fresh fruits, Greek desserts, and each day it's the new set, absolutely adorable. Staff - super friendly and helpful gave us all possible recommendations on even what to see in Athens :) This place is highly recommended whenever you're in Milos!
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