Ulasan Rosa Grand Milano - Starhotels Collezione

Tanggapan dari Properti: Kepada ひろたまる,Terima kasih telah berbagi umpan balik positif mengenai masa inap Anda baru-baru ini bersama kami. Kami sangat senang mendengar bahwa Anda merasa lokasi kami yang strategis memudahkan Anda menjelajahi Milan, khususnya selama Milan Fashion Week yang meriah! Senang mengetahui bahwa Anda menghargai keluasan dan kebersihan kamar Anda.Kami mohon maaf mendengar tentang kebisingan dari ruang layanan di dekat sini, yakinlah bahwa kami pasti akan mempertimbangkan umpan balik Anda untuk meningkatkan pengalaman tamu kami.Kami berharap dapat segera menyambut Anda kembali untuk kunjungan berkesan lainnya ke Rosa Grand Milano - Starhotels Collezione!Manajemen

Tanggapan dari Properti: Kami ingin mengucapkan terima kasih karena telah memilih Rosa Grand Milano- Starhotels Collezione. Sungguh menyenangkan mengetahui bahwa Anda menghargai properti, lokasi, dan tentu saja, bar kami! Saya juga senang mengetahui bahwa Anda menikmati restoran kami. Kami sangat setuju, lokasi kami tak tertandingi. Dekat dengan semua tempat wisata utama di Milan. Lokasi ini sangat cocok bagi tamu kami untuk menjelajahi kota dan menikmati berbelanja. Kami sekali lagi mengucapkan terima kasih atas waktu Anda dan berharap dapat menyambut Anda kembali di Rosa Grand dalam waktu dekat. Manajemen

Tanggapan dari Properti: Kepada M. Jangelbibi,Kami sangat senang bahwa Anda dan keluarga Anda memiliki pengalaman menginap yang menyenangkan bersama kami dan meluangkan waktu untuk berbagi umpan balik Anda. Merupakan suatu kesenangan untuk membaca komentar Anda dan bahwa Anda menikmati kenyamanan kamar Keluarga kami dan lokasi kami yang strategis. Mengenai check-in, Tim kami selalu berusaha untuk bersikap fleksibel setiap saat, dalam hal ini kami tidak dapat menyediakan check-in lebih awal karena hotel telah dipesan penuh pada malam sebelumnya.Kami berharap dapat menyambut Anda kembali.Manajemen

Tanggapan dari Properti: Kepada Yth. Ibu Ming Ying Jasmine,Senang rasanya mengetahui bahwa hotel kami telah menjadi rumah kedua bagi Anda dan Anda sangat menghargai lokasi kami yang strategis, tim kami yang ramah dan membantu, Golden Lounge eksklusif kami, dan pusat kebugaran kami yang lengkap.Kami telah menyampaikan masukan Anda mengenai kebisingan, tekanan air, dan mesin cuci/pengering kepada para manajer terkait yang menghargai masukan konstruktif Anda.Seluruh tim berharap dapat segera menyambut Anda kembali.Manajemen

Tanggapan dari Properti: Dear Guest,Thank you so much for taking the time to share such a wonderful review!We are absolutely thrilled to hear that your stay with us was excellent from start to finish. There is truly nothing quite like stepping out of the hotel and being right next to the breathtaking Duomo,it makes exploring Milan so effortless.Our housekeeping and guest relations teams work incredibly hard to maintain the highest standards of cleanliness and hospitality, so knowing that your room, bathroom, and our service met your expectations means the world to us. And we will be sure to pass along your compliments to our food & beverage team; they take great pride in preparing that breakfast buffet spread to kickstart our guests' days!We hope to have the absolute pleasure of welcoming you back on your next luxury getaway to Milan.The Management

Tanggapan dari Properti: Dear Guest,Thank you so much for taking the time to share such a wonderful review of your recent stay with us!We are absolutely thrilled to hear that our prime location right behind the Duomo provided the perfect, convenient backdrop for your family trip. It is also fantastic to know that the connecting rooms accommodated the four of you comfortably and met your standards for cleanliness.We are delighted that the floral arrangement was a perfect surprise and that our team could help make your celebration special. Going above and beyond for our guests is what we strive for every day.We appreciate your kind words about our breakfast selection as well, and we are so glad you overall had an enjoyable stay. It would be an absolute pleasure to welcome you and your family back the next time your travels bring you to the city!Warmest regards,The Management

Tanggapan dari Properti: Dear Guest,Thank you so much for taking the time to share your feedback about your recent stay with us.We are absolutely thrilled to hear that you enjoyed our excellent location right behind the Duomo, as well as the convenience of nearby taxi and metro access. It’s also wonderful to know that our spacious rooms added comfort to your visit.We truly appreciate your constructive feedback regarding the bathroom facilities. We are always looking for ways to enhance our guests' experience, and your suggestion about the shower and the addition of a bathtub has been shared with our management team for future refurbishment considerations.Thank you again for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next trip!Warm regards,The Management

Tanggapan dari Properti: Dear Guest,Thank you for sharing your feedback regarding your recent stay at Rosa Grand Milano - Starhotels Collezione.We are pleased to hear that you enjoyed our excellent breakfast and found our services and location convenient for your meetings. However, we sincerely apologize for the delay in preparing your room and, more importantly, for the lack of communication despite having your contact details. This is certainly not the standard of service we strive to provide, and we will review this with our front office team to ensure better coordination in the future. We also appreciate your honest comments regarding the room size and value. We continuously work to balance our premium location in the heart of Milan with the highest quality of hospitality, and your insights are invaluable to help us improve. We hope to have the opportunity to welcome you back.Warm regards,The Management

Tanggapan dari Properti: Dear Yong Chia Chi,Thank you for sharing your feedback regarding your recent experience with us. Please accept our sincerest apologies for the inconvenience caused, we genuinely understand that being relocated was not the ideal situation for you. We are truly grateful for your understanding. Our guests' comfort is our absolute priority, and we are glad that our team was able to promptly arrange an alternative solution with an upgrade to ensure your stay in the city remained pleasant. It is heartening to know that, despite the inconvenience, you felt well assisted by our staff. We would be honored to have the opportunity to welcome you back again, ensuring a seamless and flawless experience.Our kindest regards,The Management

Tanggapan dari Properti: Dear M. Leong,Thank you for sharing your feedback. We are delighted to hear that you enjoyed our prime location near the Duomo and the Galleria, as well as the cleanliness of your room and the polite service of our staff. Your kind words are greatly appreciated.We look forward to welcoming you back to Rosa Grand Milano - Starhotels Collezione for another memorable stay in Milan.The Management

Tanggapan dari Properti: Dear Guest,Thank you for taking the time to leave a review!We’re glad to hear that you enjoyed our location. We hope you had a great overall stay, and we look forward to welcoming you back again in the future!The Management

Tanggapan dari Properti: Dear Chayapa,thank you for sharing your travel experience.Your positive review is truly appreciated! It motivates us to continue delivering the high standard of service we strive for. We hope to have the chance to welcome you back soon.The Management