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Ulasan Tamu tentang Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
8.8/10
Luar Biasa
50 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi8.8
Fasilitas8.5
Layanan8.9
Kebersihan9.1
Tamu
Kamar Excelsior Bebas Asap Rokok
Check-in Mei 2024
Pasangan
2 ulasan
10/10
Fantastis
Diposting pada 11 Jun 2024
The hotel is right next to Milan central train station which is perfect for transit. May not be so convenient to travel around Duomo. Taxi to Duomo costs around Eur16-20.
Hotel has prepared a bottle of brut and some nuts and candies as welcome gifts which are very surprised to me and my boyfriend.
The bathroom is spacious and provided with branded amenities. Bed is comfortable with smooth linen. The room comes with a small balcony which is perfect for some photoshoots.
One thing annoyed me is the WiFi, the connection is so bad that I barely can use for working. Eventually I use my own 5G network then personal hotspot for connection.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you so much for your kind words and the perfect review you left for us. We are thrilled to hear that you had a wonderful experience with us and that you loved your welcome amenities. Your satisfaction has been our top priority, and we are grateful for your positive feedback. Thanking you again, we look forward to welcoming you back in the future for another exceptional stay.Kind regards,Gianrico Esposito General Manager
Janet
Kamar Premium Bebas Rokok
Check-in Mar 2024
Bisnis
1 ulasan
10/10
Fantastis
Diposting pada 21 Apr 2024
Splendid!!!!! I’m kinda wordless but just highly recommend this extraordinary hotel! It’s located at the center of Milan city center. 2 minutes walk to the central station. 15minites drive to the Milan cathedral and shopping district. Very good scenery at the restaurant patio on 7th floor. All the staff are too nice to believe. Greeting and smiling all the time, very attentive and helpful. I enjoyed the breakfast and macaroons every day! Issam and every staff from the reception is so helpful. Concierge and velvet parking are also fantastic! They helped me to mail the postcard, which surprised me. Although the hotel is pricy, I still strongly recommend and I personally ensure that I will be back in the near future. Love ya, excelsior hotel, and all people there!!!
Terjemahkan
6/12
Tanggapan dari Properti: Dear Janet,Thank you very much for such kind review. We are delighted to read that your recent stay with us was fully in line with your expectation. It has been a pleasure for us to look after you and we hope that next time you visit Milan you will choose to stay with us again. Kind regards, Gianrico Esposito General Manager
Tamu
Kamar Premium Bebas Rokok
Check-in Jun 2024
Keluarga
20 ulasan
10/10
Fantastis
Diposting pada 23 Jul 2024
Breakfast very good.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you so much for perfect review you left for us. We are thrilled to know that you had a wonderful experience with us. Your satisfaction has been our top priority, and we are grateful for your positive feedback. Thanking you again, we look forward to welcoming you back in the future for another exceptional stay. Kind regards, Gianrico Esposito General Manager
Tamu
Kamar Premium Bebas Rokok
Check-in Jun 2023
Sendiri
1 ulasan
10/10
Fantastis
Diposting pada 20 Jul 2023
Good service for foreignerThis is one of the cleanest hotels ever! It's beautiful and the people are friendly. They have a beautiful van that takes you downtown. The breakfast is delicious. The room is big. The bathroom is modern. Housekeeping service is absolutely over the top. They make the room shine.
Terjemahkan
Tanggapan dari Properti: Thank you so much for the review you left for us. We are thrilled to hear that you had a wonderful experience at Excelsior Hotel Gallia. Your satisfaction is very important for us, and we are very happy to have reached your expectation. We look forward to welcoming you back in the future for another exceptional stay. Kind regards, Gianrico Esposito General Manager