Ulasan The Westin Palace, Milan

Super good location for us , walking distance to Milan Centrale & sightseeing bus stop, It’s not a new building, but still good maintenance , We did comfortable staying

Good location close to republicca metro station but toothbrush was not ready in my room; and the toothbrush was malfunctioning. Other than that it was ok overall.

1. The room I was given was totally off from what I booked.  Thank you to the patient front desk staff,  the issue was resolved after 2 rounds of changes. However the room was not as new as shown in the trip.com picture which I booked the room from.  Compared to Korea, it was really a disappointment  2.  Toilet bowl was shaky and took 2 days for hotel to fix it and by then we were about to leave. 3.  Stains were found in bedsheet and our towels. 4. On our last night stay, we wanted to have a drink at the lounge..we were told due to a private event we need to pay a surcharge of 20euro each if we wanted to be seated in.. as hotel guests I don't think this is acceptable.  After much waiting, then we were told we could have our drink at an alternative lounge but why didn't we being told from the start? The alternative place was at the hotel lobby with little attention given and I got to take the menu myself to my seat! Is that something to be expected from a 5 star hotel like Westin?

Great location, you can see the Dumo from your room. The Terrace is beautiful you can see the

Amazing，always love this hotel with fantastic service and environment

It is well located but hotel looks abit aged. Otherwise it's a generally functional hotel. Price a little high though.

Nothing much to expect.

Clean, clear room. Really convenient location.

Super nice hotel, like a palace. Highly recommemed for those who visit

Very nice breakfast 😋

Worst Westin ever

Very nice location

！！服務超級差 千萬不要住 1、給的殘疾人間 換過房間之後依舊給的殘疾人間 廁所裏的淋浴 水很小 沒法洗澡 ！！ 衹能用手舉着花灑洗！！ 2、定的房型包含早餐 ！不主動提供菜單 問了三次才願意給菜單 3、room service 很差 看圖上的浴巾 這是打掃完的 4、room service的敲門聲音像搶劫 很恐怖 女生一個人的話根本不敢開門 5、房間裏的各種鏡子都很臟 常年沒有打掃痕跡 米蘭酒店這麼多 真的沒必要來這家受氣

位置還不錯，從米蘭中央火車站出來座地鐵2站，走過去也可以 早餐品種不夠多 服務員態度很好，衞生間對於我來説有點小，尤其是半邊的玻璃隔斷，洗澡時水會流出來，地面會弄濕了 其他的方面都不錯，有地鐵站在附近，去哪裡都方便