Hôtel Mercure Figeac Viguier du Roy

This is an exceptional hotel. Beautiful facilities, modern and spacious rooms. An excellent in house restaurant (and excellent breakfast). The hotel is comprised of several contiguous buildings that have been seamlessly combined. It also has a small chapel, lovely pool area and pretty gardens. You cannot do any better - especially at this price.

Imagine being in the lap of luxury in the heart of Figeac! M. Olivier Gregori and his staff attend to every detail and wish of their guests. Vincent (front desk/manager) and Autur (head waiter) deserve special mention for their care and professionalism. Our room was...gorgeous. It was luxurious, the bed was huge and comfortable, and all of the amenities were on point. Don't miss out on breakfast and dinners there. Breakfast is fascinating because not only is it high quality, but the chef documents every ingredient as to its local nature/sourcing. Dinner is a classy, refined experience, and again the chef is dedicated to quality ingredients and artful presentations. Just lovely. The old part of Figeac is steps away from the hotel, and there you'll find outdoor cafes, 16th century buildings (amazing!!), and lots of winding streets and cute little shops. Also, be sure to visit the Writing museum, which is right in the main square. I can not leave this review without making special mention of M. Gregori. With him, we enjoyed conversations about history, Philosophy, his love of his career, our families, the history of Figeac, etc. He's a lovely human being. He clearly cares about providing 5-star service, he treats each guest as the individual they are, and he cares deeply about his staff and their professionalism. Although he had a 5-star hotel to run, he paused throughout the day to treat my wife and me like royalty. He's a true gentleman, and I can't quite adequately express my gratitude for his kindness. To be honest, the hotel was so posh, so beautiful, and so guest-centered, I'm not sure I deserved to be so richly treated.

A stunning hotel in a very pretty town The stunning building has wow factors at every turn. The bedrooms and bathrooms are large, well decorated, and completely individual. The breakfast was good. The staff were very helpful. The location is right in the centre of this beautiful old town that is well worth exploring. I recommend staying here to anyone.

Well worth the stay Our stay was lovely, we upgraded to a suite which was very spacious. It's a quiet hidden gem within the village. Staff were very friendly and made sure you had everything you needed.

My stay at the Mercure has been an amazing experience. Considering this was my first time in France and I do not speak French, I required a lot of assistance in regards to making reservations, planning weekend activities and getting general advice about the area and what to do. Ben & Nina were exceptionally friendly, patient, and helpful and took a great stay to an exceptional one. The Mercure has a customer for life with me.

One of a kind hotel with a perfect location in historic district. The quarters themselves are just exceptional both out and in, and the modern decor is well suited to high ceilings. Service level is good overall with reactive management to little glitches. The one dysfunctional part of our experience was breakfast. Room is too small and the floor layout management in great need of improvement.. lines at coffee machine just one example. Availability of items such as butter or croissant inconsistent ..hot milk bottled thermos a disaster as mostly out anytime you get up to look for some. Spent more time up chasing products than eating. A no plastic hôtel with a refill able glass bottle in room offering unlimited supply of sparkling or flat water in bar.