Despite all of the bad reviews, I have to honestly say this has been the best hotel experience I've had. We ended up here because our building was condemned and the city requires displaced tenants to be accommodated for - so we were not having a fabulous vacation. Quite the opposite, we were in extreme duress over our situation. However, from the first day of our arrival, the front desk staff was extremely warm and helpful. Everyone who works here is cheerful and pleasant. In particular the front desk manager Michelle really left a great impression on us as she was attentive and thoughtful in every transaction and made sure to check in on us and se that we were having a burden free experience. And although we avoided using too much house keeping (again as we were not having a vacation) they were so gracious and courteously would also check on whether we needed any kind of cleaning, bedding, towels etc often. I also found that the music was often very well curated and delightful (although the loudness does not affect me the way it affects others i suppose). I found the playlists to be so well thought out that I actually tracked it down on spotify so that I can listen to it at my leisure. For a budget hotel, the music really added a level of ambiance that felt closer to the standard hotel. My hat also goes off to the bar and wait staff as you would think this was the happiest place on earth for them. Every single one of them are always smiling and greet you enthusiastically, i feeling I don't get from many hotels these days. one of the only downsides is that yes a bug might sneak into your room on occasion, but if you alert the front desk they immediately respond with pest control and housekeeping. Its south Florida, and next to the beach, so pests are just a part of life in this habitat. It certainly isn't for lack of maintenance or sanitation. All things considered when I'm ready for a vacation I would not hesitate to book this location!
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