Beach Plaza

酒店該裝修了，太差了。趕上週末平均900多也商務酒店水平都達不到，早餐太差了，每人一片麪包一點黃油，水果，果汁就OK了

I booked this hotel room on Hopper. The hotel is mediocre (VERY few charging ports in the room, the bed is visibly dented and worn out, etc.). My biggest beef is that, at least on Hopper, this hotel was advertised as the "South Beach Villas." That is a separate building in this hotel. My booking said South Beach Villas and I never stepped foot in that building. I was in the Beach Plaza Hotel. I'd be hesitant to book here again because my reservation explicitly said villas and put me elsewhere.

I never write reviews but this experience was so bad that warrants one. First, I checked in late and there was nobody to be found in the lobby, it took a good 10 minutes before I could find someone. The person that helped me though I was there late with a child , was handling his own business with a person that didn’t speak English and though I was there with tired children , instead of helping me, he asked me to HELP HIM translate!!!! How unprofessional was that??. When we finally got to out room, it was so bad that I wanted to leave running! It smelled so disgusting and was so creepy and dirty( see pictures) . The room was like the types of rooms that you seen in human trafficking documentaries, they even had mirrors placed in “odd” places where if someone was standing outside the window, they could see everybody in room. We were so tired that we ended up sleeping in the bed with the clothes we were wearing and using our own sweaters as blankets. The next day In The morning lucky we found another person in the lobby that even said he did not like that room they assigned us and moved us to another two be room that was not “the villas”. That room was still old and run down but at least it “smelled clean”. It was not throughly clean, and we found lots of hairs just like the other reviews mention. The cleaning in this other is definitely subpar. If you are afraid of COVID do not come here and stay way!! The majority of the staff there are rude and when you ask them something they seem bothered. We met the famous Michelle form the reviews our last day and she is in fact the only nice person in the hotel. The pictures of the websites are deceiving, the outside of the hotel and restaurant look nice but the actual rooms are totally old. I sat on the restaurant once to observe and realized the owner and manger are all about the restaurant and not the hotel or their paying guests. They are all about the party scene with pretty girls, while they rooms are disgusting and maybe just a good place to crash when you are drunk. The location if this hotel is good, but I’m sure you can get much better for the same price. We were on a family vacation but are business owners with new business in town. We were planning on booking this hotel 5 nights a week for our employees traveling out of state for the next 6 months due to business. Is safe to say that is not happening and we found a much nicer place with friendlier people on the same street. My advice, DO NOT COME HERE, unless you are ok with no customer service, dirty rooms and unfriendly staff.

I am giving this place five star. Because the Customer Service Experience is 100% Great!!! The Elevator is not working. Rooms are very old. Hallway has a odor. Bed was okay. Needs a huge makeover! Thank You Staff for all your hard work! I SEE U.

I visited this hotel on a business trip. The facilities are not as good as I thought. However, the cleanliness, geographical advantages, and the kindness of the staff are very good.In particular, "Miclille" always smiles and guides you despite the cumbersome service. The only reason I'm leaving a review is to share with others that I was very happy to visit Miami because of the staff. Then have a good day! 글자수가 왜 부족하지? 글자수가 왜 부족하지?글자수가 왜 부족하지?글자수가 왜 부족하지?글자수가 왜 부족하지?글자수가 왜 부족하지?

Very clean room as well as a friendly staff (especially Michelle) she was very helpful and kind. It’s 1 block from ocean drive & the beach and next to several stores. Would definitely stay here again! Highly recommended!!