Rashad B
31 Desember 2024
My stay at this hotel was disappointing. The first room provided was dirty, and the windows were not cleaned. When I raised the issue, I was informed it was because the dirt was on the outside, which I found unsatisfactory as windows should still be properly maintained. The staff helped us switch to an ocean-view room, but unfortunately, it was not much better. The bathroom was particularly concerning, as I found several hairs despite specifically requesting the housekeeping team to ensure thorough cleanliness. Additionally, the hotel’s overall cleanliness and maintenance standards seemed lacking. The lobby had an unpleasant odor, and the elevators were outdated and uncomfortably small. For the price paid, the experience did not meet expectations, and I would not choose to stay here again.
Terjemahkan