The Kings Arms Hotel

We stayed here on a Sunday between Christmas and New Year when visiting family in Wiltshire. Very welcoming staff/manager and they offer an express check in service - I received a text on morning of check in with link to do this. Our room was smart, clean and tidy and looked out over the High Street. Tea/coffee and fresh milk is in the room and it’s proper filter coffee too. Our room was very welcoming. Bedside lamps on, radio quietly playing and blinds pulled down. En-suite bathroom had shower gel, shampoo and hand cream and was clean and warm. Had a lovely night’s sleep and breakfast was included in the price (£103 for a double room for two). Good selection of breakfasts plus tea and coffee - excellent service as well. The car park is at the back of the hotel and we did miss it initially as it’s tucked back a bit. As a customer you don’t have to pay but need to check your registration plate in at reception. If you have any restrictions re: climbing stairs then I’d recommend avoiding rooms 9 & 10. They are both up some very steep stairs that curve. This is an old building so it’s expected that this type of thing exists and the rooms have character as well as being super cosy. We will definitely stay here again when visiting family in Wiltshire.

Lovely historic hotel which is in a great location in the market place next to a good range of shops. The rooms are very comfortable with tea, a cafetière and a jar of cookies! The food in the restaurant is superb. You don’t really need to go anywhere else to eat. A shout out to Jordan and James who run the hotel and bar/restaurant and go out of their way to make sure you have the best experience. They are supported by some lovely staff who are really helpful and friendly. The bar is cosy and relaxed and I would happily stay here again.

Five of us were booked for Christmas Day lunch with a local Butcombe pub, but the pub had to cancel the booking due to an unexpected and sad event. So they offered us an alternative booking at the Kings Arms. We arrived at the Kings Arms and found it a lovely homely atmosphere with dining in a number of areas that seemed more intimate than one big dining area. The greeting was friendly and we were shown to our table. Drinks orders were taken and within a short while the drinks arrived, followed by our pre chosen starters. The two main courses chosen were turkey, or roast beef. Both were excellent with generous portions of tender and flavoursome meats, and vegetables. The meals were nicely presented and everyone finished with totally empty plates. We had puddings followed by an extra sharing cheese board, and again they were excellent. We all thoroughly enjoyed our Christmas Day lunch and rated it as one of the best that we have had. It wasn’t just the good food and nice ambiance of the surroundings but that the staff were so friendly and accommodating. It was the first time that any of us had visited The Kings Arms but after such an enjoyable experience who hops to visit there again in the future.

The Kings Arms team looked after us so well when we all met in The Coach House for a breakfast wake following an early morning family funeral. Everything was taken care of, and nothing was too much trouble. Such sad events need to be stress free and the team ensured hot drinks, fresh pastries, toast and fruit juice were ready for us on arrival. We were in safe, professional hands.

Excellent hotel, really lovely and interesting food (both breakfast and dinner) and happy and helpful staff. Rooms are comfortable and clean. Only downside is there is nowhere really comfortable to sit in the public rooms ... the public rooms are geared towards dining tables and chairs rather than relaxing with a glass. Not a problem if you are visiting for the night but noticeable if you are staying for a few days.

we had a meal it was a very small portion two fishcakes on some leeks in a very salty sauce no other veg. Beers were ok. Coffee a late nearly cold. menu uninspiring seems to have lost its way. tealights on tables not lit no real atmosphere pub almost empty barring noisy party in adjacent bar. not likely to eat there again. Had hoped it had improved