Terrible service. We have never seen any hotel staff so rude like this. The room is really smelly, even bedsheet is dirty. We asked politely but they refused to change room for us. When we asked him to come to our room just to see the situation, we simply got an answer “It’s not my problem. You want a room, we gave you a room” We got so mad, the mood was ruined for the rest of the day. It was such a terrible experience, the only thing we can do is writing our feeling here and I hope no one will experience this. It was the worst stay ever.
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