DoubleTree by Hilton Melbourne

Ulasan DoubleTree by Hilton Melbourne

DoubleTree by Hilton Melbourne

270 Flinders Street, Melbourne, Victoria, 3000, AustraliaLihat Detail Hotel
DoubleTree by Hilton Melbourne
DoubleTree by Hilton MelbourneDoubleTree by Hilton MelbourneDoubleTree by Hilton Melbourne
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Ulasan Tamu tentang DoubleTree by Hilton Melbourne

8.9/10
Very Good
156 ulasan
Ulasan terverifikasi
Location9.2
Amenities8.5
Service9.1
Cleanliness8.9
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All reviews(156)
Positive reviews(148)
Reviews with photos/video(30)
Clean and tidy(25)
Easy to get around(22)
Average sound insulation(9)
Located downtown(9)
Convenient for shopping(8)
Friendly front desk staff(6)
Well designed(4)
Negative reviews(8)
Guest User
King Room with City View
Check-in Jan 2025
Business travelers
2 ulasan
8.5/10
Very Good
Diposting pada 22 Feb 2025
Doubletree by Hilton Flinders Street is conveniently located in the CBD, opposite Flinders Street train station. The hotel is within walking distance to the free tram network and lots of eateries. The room is pretty standard, with amenities needed for business travel. Breakfast food was just ok, service was good.
J**
Queen Guest Room
Check-in Des 2024
Couples
19 ulasan
9.0/10
Great
Diposting pada 31 Jan 2025
Perfect location Good service at the front desk, but they seem short of staff at around 5pm on a Friday. Room is pretty standard with acceptable hygiene level. Overall, good value for money.
Guest User
Queen Guest Room
Check-in Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 12 Apr 2025
Excellent location, service and facilities. Cons, I didn’t get told I can get drinking water from reception. Communication needs improvement.
PING FAI
Queen Guest Room
Check-in Feb 2025
Couples
13 ulasan
8.0/10
Very Good
Diposting pada 31 Mar 2025
Hotel is convenient in location to stations and trams, plus walking distance to South Wharf, breakfast is pretty basic but staffs are friendly and helpful. Highly recommend to those to spend short trip in CBD Mel.
Judy
Queen Guest Room
Check-in Feb 2025
Couples
3 ulasan
4.5/10
Diposting pada 23 Mar 2025
Got a terrible experience. After we check in we went out. When back found bags that do not belong to us in our room. Better still we have "Do not disturb" signage on the door. Wth. How can the staff enter the room wo our permission. After then they say that is a trainee. What is all these!
Guest User
Queen Guest Room
Check-in Mar 2025
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 23 Apr 2025
great location and great service every staff is friendly and active，nice place！
Guest User
Queen Guest Room
Check-in Jan 2025
Family
2 ulasan
8.5/10
Very Good
Diposting pada 18 Mar 2025
Nice location if you looking for the place close to public transport, as it’s located in cbd, but would not suitable for person who loves peaceful ambiance, as also there was a construction on going next to the hotel when i was staying that time, would be noisy in the working hours.
Marie74
Queen Guest Room
Check-in Des 2024
Business travelers
25 ulasan
9.0/10
Great
Diposting pada 8 Mar 2025
Nice staff. The location is great, but the room’s window was facing a wall 20 cm away… Make sure you ask for a view so you face the street maybe…
Guest User
Queen Guest Room
Check-in Jun 2024
Travel with friends
2 ulasan
9.5/10
Amazing
Diposting pada 31 Jul 2024
Receiving a warm cookie on arrival whilst checking In was great. Staff were friendly and pleasant.
Tanggapan dari Properti: Hi there,Thank you for sharing your experience staying with us. It's lovely to know that you thought the warm Choc Chip Cookie that you received when you checked in was great. We also appreciate your kind words about the Team and know they will be grateful for your kind words about how friendly and pleasant they are.We hope to have the opportunity to welcome you back again in the future.Warm regards,Brittany & the Team at DoubleTree by Hilton Melbourne - Flinders Street
MTse1070
Twin Guest Room
Check-in Nov 2024
Family
26 ulasan
8.0/10
Very Good
Diposting pada 26 Des 2024
Have stayed at both double tree hotel in Jakarta and now Melbourne. There is a stark difference, while the one in Jakarta one, both the hotel design and amenities are starkly much better than on in Melbourne. Just wasn’t sure why there is such a big difference for the same brand of the same rating hotel. The one in Melbourne feels much lower, like a 3-stars hotel design
Tanggapan dari Properti: Hi there, Thank you for taking the time to share a review on your experience. We're disappointed to read that you did not enjoy certain elements of your stay with us, and appreciate you sharing your valuable feedback. As we always aim to deliver an exceptional Guest experience, this is definitely not the standard we strive for and will ensure to take it on board with our Team. We hope to get the chance to welcome you back again for an improved experience. Warm regards, Alexandra & the Team at DoubleTree by Hilton Melbourne - Flinders Street
Guest User
King Room with City View
Check-in Nov 2024
Business travelers
1 ulasan
9.5/10
Amazing
Diposting pada 20 Jan 2025
Room was spacious and service was friendly and quick at the front desk. Utilities are dated and basic, suitable for a simple nights stay without the luxuries.
Guest User
King Guest Room
Check-in Sep 2024
Couples
5 ulasan
10.0/10
Outstanding
Diposting pada 24 Okt 2024
Nice hotel, comfortable and clean. Staff very friendly. Cookies on arrival! Excellent location with lots of reading places and shops on the doorstep. Walking distance of Federation Square. Team stop right outside. Opposite Flinders Street station.
Tanggapan dari Properti: Hi there, Thank you for sharing a review on your experience. We are grateful to know that you found your room to be comfortable and clean, and our Team Members appreciate your kind words about them. It is also nice to read that you enjoyed our central location on Flinders Street, and we would love to have you stay with us again with a warm Welcome Cookie waiting upon arrival. Warm regards, Alexandra & the Team at DoubleTree by Hilton Melbourne - Flinders Street
Ho Fung
Twin Guest Room
Check-in Sep 2024
Travel with friends
20 ulasan
10.0/10
Outstanding
Diposting pada 28 Okt 2024
Doubletree by Hilton is in a great location, right next to the Flinder Station and Yarra River.
Tanggapan dari Properti: Dear Ho Fung, Thank you for sharing a review on your recent stay. We are delighted to know that you enjoyed our central location on Flinders Street and hope to welcome you back again in the future. Warm regards, Alexandra & the Team at DoubleTree by Hilton Melbourne - Flinders Street
NathanDev
King Guest Room
Check-in Feb 2024
Couples
24 ulasan
10.0/10
Outstanding
Diposting pada 1 Apr 2024
Standard Hilton experience. Takes cares of all the basic needs so we can enjoy the holiday.
Tanggapan dari Properti: Dear Hajeinthan,Thank you for taking the time to share your experience staying at the Hotel. We're delighted to hear you had a 5 out of 5 stay and how we were able to take care of all your needs to have a pleasant holiday.We hope to welcome you back again in the future.Warm Regards,Brittany & the Team at DoubleTree by Hilton Melbourne - Flinders Street
Doogie 77
Interior Twin Guest Room Without Window
Check-in Agt 2024
Business travelers
13 ulasan
8.5/10
Very Good
Diposting pada 28 Sep 2024
A nice hotel in the center of Melbourne. Convenient location but I am not sure it’s a safe area.
Tanggapan dari Properti: Hi there,Thank you for sharing a review. We are delighted to know that you found our Hotel to be 'nice' and are grateful that you enjoyed our central location on Flinders Street, making it convenient for you to get around the city of Melbourne. We're disappointed to hear your concerns about the safety in the neighbourhood and if you wish to share any further comments, don't hesitate to get into contact with our Team Members. We hope to welcome you back again in the future. Warm regards,Alexandra & the Team at DoubleTree by Hilton Melbourne – Flinders Street