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Ulasan terverifikasi
Lokasi4.5
Fasilitas4.1
Layanan4.0
Kebersihan4.5
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Semua ulasan(67)
Ulasan positif(59)
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Ho Fung
KAMAR CLASSIC SATU TEMPAT TIDUR KING
Menginap di Jul 2024
Sendiri
18 ulasan
4.7/5
Menakjubkan
Diposting pada 21 Agt 2024
InterContinental is a good fit for someone loves heritages. However, it will be better if the safe within the room is usable.
Terjemahkan
jin satki 真挱气
Signature Suite
Menginap di Sep 2024
Bisnis
6 ulasan
5.0/5
Fantastis
Diposting pada 27 Okt 2024
very good ambient , good breakfast and good service. will stay again
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your feedback and for choosing to stay with us at InterContinental Melbourne The Rialto. We are delighted to hear that you enjoyed your experience, specifically our service and breakfast. Your feedback inspires us to continue delivering exceptional service and we look forward to welcoming you back for another memorable visit soon.Warm Regards,InterContinental Melbourne The Rialto
Anand
Menginap di Feb 2024
Pasangan
7 ulasan
4.5/5
Sangat Baik
Diposting pada 20 Mar 2024
Good location, very clean and good services.
Nice bar and friendly staff.
Terjemahkan
Tamu
KAMAR CLASSIC SATU TEMPAT TIDUR KING
Menginap di Agt 2022
Sendiri
1 ulasan
5.0/5
Fantastis
Diposting pada 24 Sep 2022
It is located in the Melbourne CBD, absolutely clean and tidy with exceptional services. The building itself is very gorgeous. I enjoyed the stay a lot.
Terjemahkan
Yin Ling
Menginap di Feb 2024
Bisnis
3 ulasan
3.2/5
Diposting pada 21 Apr 2024
Good hotel to stay
Terjemahkan
MaRo SAMXDECN
1 Tempat Tidur Ukuran King Premium Akses Club Lounge dengan Bak Mandi Terpisah
Menginap di Nov 2024
Pasangan
14 ulasan
4.7/5
Menakjubkan
Diposting pada 5 Jan 2025
Das Hotel ist gut gelegen und bietet einen guten Startpunkt für diverse Aktivitäten.
Das Personal ist aufmerksam und äußerst freundlich und hilfsbereit.
Von Nachteil ist die Hotelmusik die ca. gegen 6 Uhr morgens startet.
Frühstück und Lounge waren angemessen.
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for choosing to stay with us at InterContinental Melbourne The Rialto. We look forward to welcoming you back.Warm regards,InterContinental Melbourne The Rialto
Denis Ushakov
KAMAR CLASSIC SATU TEMPAT TIDUR KING
Menginap di Nov 2024
Pasangan
68 ulasan
5.0/5
Fantastis
Diposting pada 30 Des 2024
Останавливались на Рождество и остались очень довольны! Прекрасное расположение, все рядом и пешком! Отель исторический, красивый, просторные номера с рабочей зоной. В номере есть все необходимое, включая кофемашину, богатый минибар (счёт за который нам в связи с рождеством простили!)
Отличные завтраки и ужины в ресторане отеля.
Единственное, в отеле нет своей парковке- нужно парковаться на соседних улицах, что небезопасно для оставляемого в машине имущества (убедились на собственном опыте)
Отдельное большое спасибо ms Lara (duty manager), которая смогла решить наши проблемы с полицией, сами бы мы не справились совершенно, особенно в Рождество. Ваша помощь была неоценима !
Terjemahkan
Tanggapan dari Properti: Dear Guest,Thank you for your feedback and for choosing to stay with us at InterContinental Melbourne The Rialto. We are delighted to hear that you had a wonderful time. Your feedback inspires us to continue delivering exceptional service and we look forward to welcoming you back for another memorable visit.Warm regards,InterContinental Melbourne The Rialto
Tamu
KAMAR CLASSIC SATU TEMPAT TIDUR KING
Menginap di Mei 2024
Keluarga
7 ulasan
2.7/5
Diposting pada 10 Jun 2024
優點:酒店位置不錯,在CBD距離購物區和唐人街都很近,吃飯逛街方便。建築很有特色,但不得不説看過歐洲的建築的話,對這類基本建築基本沒啥感覺了。
缺點:槽點太多了。從最糟糕的説起,早餐!給孩子拿了一些黃瓜塊,孩子沒吃,我拿起來吃了兩個發現竟然有發黴的!叫服務員過來,看了看,來了一句:It’s from the kitchen. 廢話麼不是,我還不知道是廚房做的飯嗎?連句Sorry都沒有,杵在那,我説It‘s okay, you can take it.見此人端走盤子轉身把食物倒了,也沒有任何後續內部處理。第二天的木瓜一股餿味,我們都沒敢吃。盤子那一個一個臟的,眼見盤子上有噶吧。當天的行程是吃完早餐一日遊,試想如孩子吃了發黴的黃瓜,這路上要來個拉肚子….
下面是一些小的槽點:前台電話永遠沒人接,打了四五次 通了一次,我要水和充電插頭,答沒有插頭。但送水的小哥來的時候我又嘗試問了一句,很熱情的給我拿來了一個。沒有門僮,沒有迎賓,行李您自己拿。房間老舊,沒有浴缸
Tanggapan dari Properti: Dear Guest,Thank you for your feedback and for choosing to stay with us at InterContinental Melbourne The Rialto. We look forward to welcoming you back for another memorable visit.Warm regards,InterContinental Melbourne The Rialto
Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your recent experience with us at InterContinental Melbourne The Rialto. We genuinely appreciate all feedback as it helps us to continually improve the level of service we provide. We are truly sorry to hear that your stay did not meet your expectations. We have addressed your concerns with our team to ensure this does not happen again. If you are open to it, we would love the opportunity to speak with you directly to discuss your experience in more detail and find a way to make things right. We value you as our guest and would be grateful for the chance to welcome you back in the future. We are confident we can provide you with the luxury experience that you expect and deserve.Warm regards,InterContinental Melbourne The Rialto