Dar Ben Gacem

In April I was in this hotel with a friend, whose name is Chiara. This latter paid, by a mistake of the staff, the due amount twice. Since April Chiara has send unsuccessfully several emails and messages; she has also contaqcted them by phone, receving from the staff a promise of taking care of the case. It was agreed that the amount would be transferred to my friend's bank account in Italy. Unfortunatelly, this has never happended and the hotel staff every time has found many silly excuses. They even requested, surprisingly, a letter from my friend's bank a statement of acceptance of this amount. Chiara sent them a letter of the Italian bank confirming tha the account is genuine and tha twas more than enough. Probably they hope that mwe will give up and they can keep Chiara's money! As everybody can understand, this is truly a dishonest and unacceptable behaviour; just for few hundreds euro we now have to involve a lawyer in order to get the money back! We want everybody to know this story and avoid booking this hotel for their stay in Tunis.

This traditional "dar" - with a handful of guest rooms surrounding a central courtyard - was just a fabulous place to stay. First off, its design is super charming -- the rooms have mosaics, intricate plaster design, local art, hookahs, and more. And possibly the highest ceilings of any place we've every stayed! Next, the staff is hospitable and helpful, and the daily breakfast is too generous (but a welcome treat). Third, its location is perfect, in the heart of Tunis and easy walking distance to the souks, central downtown, and local restaurants/cafes. My wife and I would easily recommend this to anyone visiting Tunis!

Excellent location at the periphery of Tunis medina - brightly lit walkways to the medina. Best Chappati & Malouf we had through the entire trip only around the corner from the hotel! The room is unique, comfortable and cleaned everyday. Water bottle is available on request. Breakfast - typical Tunisian hotel breakfast which is extensive. Good wifi. The only note is the rooms upstairs will need to be reached by steepish staircase . All the staff members are lovely and helpful!

The hotel or guest house is beautifully positioned within the Medina . The rooms are clean & have a Tunisian character with vaulted ceilings . The bed is larger than a European double but not king size. Breakfast is ample with a cheese omelette/ fruit / pain chocolate/ cheese coffee or tea. The staff couldn’t be more helpful They booked a restaurant nearby that sent a security person to guide us there & back . Nothing is too much trouble . We organised through the hotel ,a private guide , car (new vw with ac) & driver to see Tunis medina & Carthage. Pick up at the airport & drop off.Well worth the visit

Overall could not complain about this beautiful home. The staff are very friendly and helpful. They made us feel very welcome and made us feel like we were at home. Sana, Dali and Youssef made our stay very comfortable. The whole team was amazing. Its located in a beautiful place. The breakfast was delicious everyday. Could not complain about anything. Definitely recommend this beautiful place for anyone traveling.

Very nice Nice