Hotel Spa di Medellin

The NH is very well located to the suburb of Provincia, which is a lively upscale neighbourhood. We were here for business and being able to walk safely about the district at night to the many bars and restaurants to meet with clients was very convenient. The hotel is modern and the rooms are comfortable, but are not to the standard of a 5 star, or certainly what the international standard for that would mean .

The room is large with charming views. There is a large mall outside the hotel, and there is also a stall that claims to sell ********* food. The boss's father knows a little Chinese and is very enthusiastic when he sees Chinese people. It's a good experience👍

Very well appointed aparthotel with almost everything needed for a comfortable stay. Checking in was easy. They could not accommodate early check in but held bags until my apartment was ready. Very spacious and clean apartment with kitchenette, living space, bedroom, large bathroom and closet. The bed and pillows were very firm, could have been a little more softer. No cutlery provided in the kitchen. The fridge and kitchen were stocked with mostly paid bar items. The walk in shower only has a rain head attachment and not a handheld device which I did not find convenient. Most of the staff were very nice. The rooftop bar and pool area were cosy. Easy to get an uber to and from the Medellin hotspots. Overall, I had a good stay but a few things could be improved for an extra comfortable luxury experience. For the price, it was just okay value considering breakfast was not included.

Facilities: The facilities are average. There is no free mineral water, coffee machine, or kettle in the room. Hygiene: Good, but the cleaning lady starts work very early every day. Sometimes, she just knocks on the door and comes in. Environment: Close to the mall, less than 10 minutes walk Service: OK

One of the nicer hotels in Medellin and near everything in the Poblado / Provenza area. Good pool and jacuzzi, but rooms and gym are very dated.

This time I caught up with the Medellin Flower Festival and was completely moved! Medellin is romantic, and the spirit of Medellin is what China should learn! The hotel is also like a Spanish garden, the room is very comfortable and large, the bath water is very large, every day is very comfortable, and it is very convenient to take a taxi from the hotel! The hotel staff wear Medellin hats and small scarves every day, which are very beautiful! This Medellin Flower Festival, I saw Medellin's respect for every industry! I love Medellin very much!

ENG/FR Can’t believe this place is five stars. Don’t know if six stars exist in Colombia but it should, as this was quite disappointing : where to start? First you arrive and the reception people don’t speak English... great. Then they tell you that you can’t have any guest visiting you in your room... freedom away. The gym is one treadmill and one bike... unbelievable. The room service is limited in choice and very poor quality, And very very slow. Almost an hour to get your order. The cleaning is also badly done in the room (female hair everywhere, one towel is not enough, no shower mat...)which was the biggest suite available... The bed sheets have strange traces on them. And very important the TV is Low quality! No HD! It should be 4K. Also a Bluetooth speaker would have been a good thing. Anyway, bad Management, low level, high prices Hotel. Refund demanded and required !!

It should be ok. My friend has stayed before and recommended to book this room. The price is not bad. The breakfast is included, and the breakfast looks good, okay. The surrounding environment is good.

Service is very good, comfortable stay, excellent location, we paid room service several times, everything is very good

In fact, the location is a little remote and can be tolerated, but the biggest problem is that the front desk English is not good, the communication is very serious and basic mistakes, the group is Spanish to tell me English, delaying things, encountering two or three communication is not smooth, will not recommend