Best Western Plus Hotel Sandiego

Good location as near 2 shopping malls with a lot of restaurant options near by. Breakfast is good and room is clean. Properry is kind of outdated as I stayed my 1st time, 9 years ago and nothing has changed. WiFi could be better in these days. Yes, I will stay again and keep recommending to family and friends

My few days stay was very relaxing. Good and very friendly service. From the Hotel to Premium shopping mall is just 3 minutes walk and San Diego shopping mall 9 minutes walking distance. Transportation is no problem at all. I would definitly go back to that hotel for my next Medellin trip.

The property is clean safe and good food

The hotel it's not 4 star you can see all about instalacion until the reception, reception person day and night its very rude its not for 4 star hotel to serve they clients. When Chek in its that worst but you can tell the person didn't has experience for the reception 4 star hotel, the rooms they give on 3 floor direct window can looks the road that many car passing I couldn't sleep for 2 night the first night I told the house keeping (it's better person have a politenes) she told me will be talk to manager, but after second night next morning I ask receptionist that can change the room and she answer cannot change its full until 1 October that means did not give me any solution, the ways she talk to me its like you are nothing, but today I see few the customer has check out. When the first night I go in, you can tell this is not hotel more its said 4 star hotel how come they sell the presvative, etc, biscuit etc on the top of small refrigerator. The second night I need to shower with cold water I don't know what happen they didn't inform us that something wrong with their hot water. The true I booking this hotel on base riview the people how come the people can riview this good or may be they paid. I already go to many place because base on riview I go to this hotel but really disappointed. Hopefully the new customer will be really thinking about this hotel.