Newsgal36
10 Mei 2024
Elevators are not working at this hotel, so bear that in mind if that makes a difference for you. I discovered this by chance after booking, and came back and searched reviews for the word "elevator." It seems to be a frequent problem here. I booked a room at this hotel today, and nowhere did it mention the faulty elevators until AFTER I booked the room, and even then, it didn't pop up a warning or mention this on the confirmation email. I happened to look under my "Trips" on the Marriott website and saw a small warning about elevators being out and them working to fix the problem. This despite the fact I had requested a mobility accessible room in comments! Fortunately, I was able to cancel and get my rewards points back. It's bad enough that the Marriott site makes it so difficult to determine when mobility accessible rooms are available, but to not mention the elevator is out of order is unacceptable.
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