Isolabella B&B

We are a couple. When we arrived we were given a family room. The mattress ( foam mattress) in double bed sagged in middle. The shower was leaking badly. We contacted Ylenia and she came very promptly. She explained there was somebody coming the following day to fix the shower . We insisted on a different room with comfortable bed and functioning shower . She brought us to another room which was very small, the bed was comfortable and the shower worked.It was not a nice room as the window was high up, you would have to climb on bed to look out the window. The next morning Ylenia showed us two other rooms that she had in the same building. Both rooms were much nicer than either of the rooms we were in. My husband and I were very angry, why couldn’t Ylenia have given us one of these nicer rooms. We were given the worst room in building and then the second worst room. We very very disappointed with our stay.

Il B&B e’ in ZTL in pieno centro di Mazara, in un palazzo antico e nobiliare. E’ completamente ristrutturato e completo di tutto l’occorrente. La mamma e Ylenia sono molto accoglienti , ricevono in modo familiare e gentile, sono disponibili per ogni esigenza. La camera che ci è stata data è molto spaziosa. Comodo per tutto.

Ambiente molto bello. Stanza ampia . Buoni servizi . Posizione ottima centrale, vicinissima a tutto ciò che occorre. Il B&B presenta colazione inclusa dolce/salata, purtroppo scarsa non per la quantita' , ma per la qualità perché in Sicilia ci si aspetta qualcosa di tradizionale ..avendo appena trascorso tre giorni a Marsala in un hotel bellissimo e con una colazione molto di pregio ( il Vecchio Marsala),non mi aspettavo prodotti confezionati (x es . Per il salato poche fette di mortadella confezionata con pan cereali confezionato, idem per il dolce ).Non viene rifatta la camera ( almeno nel mio caso ) Personale cortese e disponibile