Chateau de Mazan, BW Premier Collection

马贊（Mazan)在南法不是很著名，它是眾多小鎮中的一個。但它剛好在去Sault (索特）的路上。也就是說在薰衣草之行的路上。酒店前身是當地領主的私宅后來改造成酒店，酒店公共区域裝飾法国新古典主义优雅浪漫，但房间内部比较简陋，经典房甚至连一个像样体面的桌子都没有，卫生间也只有独立于房中间的盆浴，比较不方便。 我们订的是经典房，可能因为是亚洲人给安排在了朝北最靠近储物间的位置，希望调换但不成功，说我订的房间只有这个朝向，问题是经典房难道只有一两间吗？除非再加79欧元，可以换一间。后来发现加了钱依然在同一楼层。在这样偏僻的地方换一个朝向要加价如此之高，我们理性地放弃了。 不过不得不说酒店的大堂经理非常敬业，我们离开酒店时需要打印登机牌，那时刚好是退房时间段特别繁忙，他真的是竭尽全力去帮助我们，体现了法国绅士的温文尔雅和酒店管理人员的专业。

Staff and structure are biggest Stars of this hotel. Reception we got by Abigail and Lou are 5star. Then you will be entertained by staff in restaurant ( They are supporting you everywhere) are 7Stars. SUPERVISOR ( sorry forgot your name) what a person and his staff Abi and Bhai jaan.... Met Frank and then we knew why his team is so AWESOME.... CARE AND EXCITEMENT Pool needbto be heated so beautiful but of no use Parking and loading offloading is a problem Structure is beautiful need to more renovation to upkeep

This is a beautiful hotel that unfortunately falls far short. It is eye watering to stay here and we booked it as a really lovely treat. The service was terrible. The front desk got the check in time wrong and we couldn’t access our room when we arrived, there was 0 service around the pool despite being told you could order a drink there. I had to go into the hotel to find someone, and the person I was directed to to order from didn’t know the drinks menu in either English or in French so it was a nightmare trying to order anything and the poor girl seemed completely put on the spot by the front desk. The breakfast is far too expensive for what is a serve yourself buffet (it cost over €40 for 2 people to have a coffee and a croissant). We left our pool towels in our room when we checked out only to be told we had to go and get them and that for some unknown reason they couldn’t just be sent to the laundry with the rest of the items up there. It took 20 minutes to check out as there was only one member of staff at the desk. The carpark (which is €15 a day) is barely accessible due to a ramp that almost takes the front off of your car. We have a VW camper so if you have anything that sits lower you won’t get it in the carpark. It cost over €300 to stay here for one night and we didn’t feel like the stay came close to any sort of value. The only good thing about it was the pool is lovely and so was the room. Honestly, book somewhere else where you’ll get value for money.