I am a seasoned traveller and I was disgusted by the owner of the establishment, who cannot converse in English being a native Italian with very limited English, who tried to argue that my room was the deluxe when it clearly reads on their internal documentation that it was the lesser grade. Based on the sizes listed on *******, my suspicions were correct. I was ripped off. If the owner chooses to respond, I hope he can in writing, and publicly for future reference, list that room 1 is indeed deluxe despite what is written in the document posted here.
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